employer cover photo
employer logo
employer logo

Marriott International

Engaged Employer

Marriott International reviews

3.9

71% would recommend to a friend

(18,845 total reviews)
avatar

Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,845 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Aug 24, 2025

Dishwasher

Recommend
CEO approval
Business Outlook

Pros

I’ve been using this dishwasher for a few weeks now, and I couldn’t be happier. It runs incredibly quiet, which is a huge plus in an open-concept kitchen. The cleaning performance is outstanding—even dried-on food comes off without pre-rinsing. The interior layout is super versatile, with adjustable racks and plenty of space for larger pots and pans. I also appreciate the energy efficiency and water-saving features, which help keep my utility bills down. The controls are easy to use, and I love the delay-start option. Dishes come out spotless and completely dry every time. Highly recommend this to anyone looking for a reliable, efficient, and quiet dishwasher

Cons

1. High Initial Cost Buying a dishwasher can be expensive, especially high-end or energy-efficient models. Installation and potential plumbing modifications add to the upfront cost. 2. Energy and Water Use Older models can use a lot of electricity and water. Even efficient models use more resources than hand-washing small loads. 3. Maintenance and Repairs Dishwashers can break down, requiring costly repairs. Filters and jets need regular cleaning to avoid clogs and smells. 4. Not All Items Are Dishwasher-Safe Items like wooden utensils, cast iron, non-stick pans, and fine china may get damaged. You’ll still have to hand-wash certain things. 5. Cycle Times Can Be Long Normal or eco cycles can take 2–4 hours, which is longer than hand-washing. Quick cycles use more energy and may not clean as well. 6. Detergent Residue Improper rinsing or wrong detergent can leave spots or residue on dishes. 7. Takes Up Space Not ideal for small kitchens or apartments with limited cabinet/counter space. 8. Noise Some models can be noisy, especially older or cheaper ones. 9. You Still Have to Load and Unload It doesn’t eliminate manual work completely. Poor loading can lead to dishes not getting clean.

4.0
Aug 22, 2025

Great People

Recommend
CEO approval
Business Outlook

Pros

Great coworkers with good benefits and annual raises.

Cons

Mentally draining at times and volatile scheduling usually with no holidays or weekends off.

1.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Bonus...well that went from 25% down to max of 8%...now its based upon group performance although your calls are are also graded but on an individual basis. Have lots of third parties...helping yeah right...delloitte, conduit and one other who will blind transfer calls to you throughout the day. Only have to speak with your manager once a week if you are lucky maybe once in 3 weeks. Easy to achieve goals if you are okay with being cussed out daily over minor hotel issues and management not following the example they hold you to daily. New general manager has been refreshing. however the rest of the great leaders are gone sorry to share. Jose the ops manager, Tashima ops manager who was quickly promoted both were great. Weekly pay, opportunity for overtime. insurance is fair not cheap...for individual its $60 a week, family is too expensive. Annual company event is okay food is hit or miss.

Cons

Location changed from south wichita to north east wichita. Was one floor now it is two floors. Air conditioning broke on brand new 'state of art building' still often bathroom issues. Managment thinks the way to employees hearts are free company luggage bags, insulated travel mugs, and monogramed blankets....instead of acting with integrity. How about the ceo cappuanos salary but you cut our bonus. annual raises less than $1 an hour now not really worth staying with the company. Lower departments with less time with company receive higher raise than someone with a higher base pay in this department elite/sr services. Applied for multiple positions within time at company over 4 years. Only allowed to do a task force for 3 months, and one of them was just training alone. Never given interview opportunities for positions I was qualified and applied for internally. Direct manager would not look me in the eye when talking with him or acknowledge in parking lot. Weak leadership all with some type of back story. Prizes given are taxed heavily and often not wanted when a monitory value would be preferred. They have been known to overpay you then later take it back...not great at timekeeping. Look up marriott lawsuits.

Viewing 589 - 591 of 18,845 Reviews

Glassdoor has 21,433 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.