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      Marriott International

      Engaged Employer

      Marriott International reviews

      3.9

      71% would recommend to a friend

      (18,827 total reviews)
      avatar

      Anthony Capuano

      79% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Reviews by job title

      19K reviews
      2.0
      Mar 1, 2013

      IT Outsourcing - Heading down the

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are opportunities to work remote part time. Most of the people are good to work with. Decent benefits, but, those are being cut back. Nice discounts on hotel rooms, when they're available.

      Cons

      Outsourcing has destroyed moral. Sr management is not in touch with employees below them. The company is now being run by finance managers, from the CEO down. It's all about the bottom line and wall street. Cutting benefits, rising costs to associates. They've lost the family core value management they used to advocate.

      4.0
      Apr 24, 2019

      Good company but heavy politics

      Senior digital marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Experience likely varies drastically depending on who’s your direct supervisor. If you’re a high performer generally you’ll get good opportunities to work on interesting projects, but doesn’t necessarily mean you’ll get promoted either. Benefits are decent with standards like medical, 401k. First year hires receive 3 weeks of PTO. It’s non-negotiable. You can find some smart talents in the company. Executive team are listening and goaled against employee feedback. They do take the feedback seriously, and try to implement corrective action. Again, depending on the supervisor certain teams do seem to have more fun and are supportive of one another. Generally attending conferences and training is accepted. Some supervisors may just require more justification than others.

      Cons

      There’s isn’t a formula for getting promoted other than play your politics right. Even consistently receiving the highest performance rating doesn’t guarantee a promotion, which defeats the purpose of the performance rating as a source of motivation for great work. Company is still figuring out the Starwood integration, and things can be a bit confusing as to who’s doing what. There’s strong mentality of protecting your turf, and vying for visibility and self promotion. The team I was on management seemed more interested in promoting themselves than for the well-being of the team or promoting those below if it conflicts with their self interest. Highly matrixed, consensus-driven organization. Getting projects done means you have to involve everyone and their mother, and for that reason meetings, meetings, meetings. Because of the large organization, you inevitably feel like a cog in a wheel.

      Viewing 67 - 69 of 18,827 Reviews
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      ReviewsMarriott International reviews

      Glassdoor has 21,411 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.