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Marriott International

Engaged Employer

Marriott International reviews

3.9

71% would recommend to a friend

(18,827 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Jan 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Nice colleagues, excellent vacation and good work-life balance.

Cons

You will regularly be referred to as a "resource" by your manager. They take no interest in developing employees (not surprising considering that everything is being outsourced). Boring projects on old technology. No transparency or direction regarding assignment to projects.

1.0
Jan 25, 2019
Recommend
CEO approval
Business Outlook

Pros

You can work from home

Cons

Low pay, incompetent management and colleagues. Nightmare metrics since they now switched to sales force system No policies or rules. Deceptive practices. High turnover rates. I tolerated this nonsense for 6 years and I am gone as soon as I get a better position If you want to work with a call center in cubicle setting your sharing with everyone else. Disgusting and dirty people.

1.0
May 15, 2018

Too many cooks

Recommend
CEO approval
Business Outlook

Pros

They're a big, international company so opportunities for advancement abound, & the benefits are very good. If you're passive aggressive, you'll fit right in.

Cons

Chaos reigns @ HQ. Due to an overabundance of duplicative responsibilities, decision making suffers, and projects constantly scramble at the last minute to accommodate a shift in the slightest breeze. Business serves IT, rather than a partnership. IT motto is, "If a person can do it, why have a computer". Ancient systems require manual data entry of identical information when automation would reduce risk, time and effort. But IT doesn't want to pay to automate because it costs the hotel owners money to pay someone to do the data entry, rather than Marriott to write a little bit of code. It's a shell game - your fees are lower, but you're paying employees to do stuff a computer can do. Paternalistic culture means you can't say no to Daddy.

Viewing 73 - 75 of 18,827 Reviews

Glassdoor has 21,411 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.