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Marriott International

Engaged Employer

Marriott International reviews

3.9

71% would recommend to a friend

(18,830 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

19K reviews
4.0
May 20, 2016
Recommend
CEO approval
Business Outlook

Pros

repeat guests and repeat group booking, employee benifits are great

Cons

employee training is poor. they let you figure things out instead of showing you

4.0
May 9, 2016
Recommend
CEO approval
Business Outlook

Pros

I love the team, they are amazing and fun, and we always help each other and have a laugh together. I love the guests, they can be amazingly friendly, and when they are satisfied they are very greatful. Good tips, and canteen food is available. Amazing enviroment, beautiful hotel.

Cons

The money is very little, for a five star hotel. They expect more from the employees than what they pay them for. You can feel valued by the guests, but not by the higher management, they don't value a regular associate at all.

5.0
Jan 23, 2016

HQ Is Changing

Recommend
CEO approval
Business Outlook

Pros

Great culture with purpose beyond just profit. CEO has managed to add innovation focus without losing the warmth of the culture. People management is big focus. Hotel discounts are awesome.

Cons

Leadership has become over-fixated on Millennials, leaving the Gen X workforce (half of HQ) feeling pushed aside. Yes, we need to look to the future but also need to motivate the associates we have today and serve the guests we have today.

Viewing 109 - 111 of 18,830 Reviews

Glassdoor has 21,414 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.