Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Marriott International

      Engaged Employer

      Marriott International reviews

      3.9

      71% would recommend to a friend

      (18,830 total reviews)
      avatar

      Anthony Capuano

      79% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Reviews by job title

      19K reviews
      1.0
      Jun 11, 2008

      Marriot, where individuals are trained to lose their identity.

      Sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Marriott offered employees incredible lucrative perks, in terms of discounted hotels, or in some cases free nights. Additionally, fellow employees were of the same cloth so to speak, understanding the goal and working together to accomplish it.

      Cons

      Salary was very low. Marriott prefers individuals without a degree to maintain low salaries. Individuals with a background in the armed forces do very well, the ability to not question decsions and just say "yes" is highly sought after. In terms of individuals who advance at Marriott, are individuals who have a track record of "not" asking questions, and doing exactly what they are told.

      1.0
      Oct 4, 2024

      Very unpleasant Lawoff

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      explore discount, nice co workers, good immediate manager

      Cons

      HR Department and Sr Leadership live on a different planet, Organization is often terrible, some things get never fixed, depending on job position and language market might be very very busy

      1.0
      Nov 1, 2023

      Terrible IT Infrastructure Organization

      It director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the people at MI are friendly and outgoing. It's a big recognizable brand name to have on your resume.

      Cons

      It's an absolute mess of an org. The operating model is insane. Over 3,000 different teams providing IT support inconsistently. Finding support where you need it is nearly impossible. Most of the simplest most trivial things (lift and shifts, system builds, security reviews, etc.) take multiple quarters to do. This is not a proactive thoughtful group; reactive firefighting and hyper escalation is how anything gets done. The burn out risk is very high and leaders are all so isolated in silos that few know what is going on. Zero project prioritization occurs, so everything is urgent. They use SAFE Agile but it's an incredibly clumsy and isolated series of micro-deployments of the practice. Every day feels like a reinvention of a wheel where seemingly there is no known process for anything. Marriott is not a good place for high performing IT professionals to come to work. The culture and norms will eat a high performer alive since high performance is so contrary to the norm; the demand for the high performer will drive them into burn out and work life balance issues.

      Viewing 130 - 132 of 18,830 Reviews
      Related searches: Marriott International jobs | Marriott International salaries | Marriott International benefits | Marriott International interviews | Marriott International conversations
      ReviewsMarriott International reviews

      Glassdoor has 21,414 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.