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Marriott International

Engaged Employer

Marriott International reviews

3.9

71% would recommend to a friend

(18,832 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

19K reviews
1.0
May 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Explore rate discount and employees can now gain status on discount rate

Cons

This review is prior to COVID furlough/elimination (this is in no way a response to this as I was not eliminated but chose to leave) but I hear all of this is still going on today and relevant: *Senior Management: Leaders are out of touch, don't want to actually do work, and have a tendency to dump work downwards on more junior staff. Those same individuals are the ones who weren't furloughed and/or eliminated. *Work/life balance: There is none - the expectation is those that can do get dumped on and get extra work to make up for those that are incompetent *Career Opportunities: Marriott has a culture of promoting within but then you have people wildly incapable of their positions which lets the entire team down *Compensation/Benefits: it is way below market rate (I left and got a 30k raise for same level) and annual salary increases even for SP are 2%. Bonus - not sure what that even is there as I never received one. *People get promoted not based on their work but based on if there happens to be an empty position - its basically waiting on someone to retire before you can get promoted. *Culture/Values: Terrible working culture - I have worked at many companies that had their issues too but never with such passive aggressive behavior and competing politics to accomplish a common goal of improving how a company functions. Its amazing adults can act like such children *Benefits: Internal employee processes and technology are so archaic. I was using a laptop that was no longer supported by the company leading projects for integration - its simple - set up your employees for success. *They have an attitude that just because they are the biggest they can get away with being wildly incompetent in technology, processes, benefits, and customer experience. Not everyone wants to work there - especially those who are competent and understand what its like outside the company. *How did they get best place to work 2021 when they laid off most of their workforce? That just doesn't add up - even in the best of times if you lay off/furlough staff you're not getting a positive response. The koolaid isnt that strong.

1.0
Mar 23, 2021

Don’t care about family

Recommend
CEO approval
Business Outlook

Pros

There are not any pros

Cons

They do not care that families do not get to spend time together. They will tell you the job is more important than your life. There is absolutely no work/life balance!!

4.0
Sep 18, 2020
Recommend
CEO approval
Business Outlook

Pros

-Great Culture, relatively stress free environment! -Work-Life balance -Friendly colleagues & management (even regional colleagues) -Very flexible environment

Cons

Not great for junior positions -Not much learning available, job scope is rather insignificant -Pay and benefits not great compared to other MNCs, increment is slow -No opportunity for career development/ progression -Often overlooked as Company has an internship program

Viewing 136 - 138 of 18,832 Reviews

Glassdoor has 21,416 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.