Does Marriott International pay their employees well?

According to anonymously submitted Glassdoor reviews, Marriott International employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Marriott International. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Marriott International?

71% of Marriott International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marriott International 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Marriott International?

Front Desk Agent (753) , Front Desk Receptionist (373) , Sales Manager (284) , Bartender (269) , Server (265) , Manager (242) , Guest Service Representative (221) , Housekeeper (203) , Night Auditor (189) , Front Desk Associate (171) , Event Manager (156) , Intern (151) , Customer Service Representative (147) , Server/Waiter (143) , General Manager (141)

What are the pros of working at Marriott International according to real employee reviews?

"And the benefits wouldve been great if i ever got the chance to use them." ((in 1766 reviews)); "You can socialize and get to meet great people especially seeing how You’ll be mainly watching events which is fun sometimes" ((in 821 reviews)); "great culture and interesting for those that love customer service" ((in 572 reviews)); "The teams are great and supportive" ((in 321 reviews)); "The staff is friendly which makes it very easy to make friends while working at the marriot." ((in 315 reviews))

What are the cons of working at Marriott International according to real employee reviews?

"Pay is low and sometimes it's hard dealing with difficult customers on a daily basis." ((in 1079 reviews)); "Long hours and you need to make sure you are committed to what you do." ((in 684 reviews)); "salary is low but ok for beginner and single" ((in 562 reviews)); "There's no work life balance and the pay often no where near worth it." ((in 447 reviews)); "Bad managers get promoted and moved around because they don't like to fire people." ((in 273 reviews))

What are employees saying about Marriott International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Marriott International layoffs and their outlook for job security at Marriott International in 2026.

What are the top reviewed Marriott International locations?

Ciudad de México , Cancún , Puerto Vallarta , Tlalnepantla , Guadalajara , Querétaro , Aguascalientes , Tijuana , Monterrey , Mexicali , Villahermosa , Toluca , Ciudad Victoria , Torreón , San José Iturbide , Benito Juárez , Felipe Carrillo Puerto , Playa del Carmen , Venustiano Carranza , Hermosillo , Mazatlán , Veracruz , Tepic , Bahia de Banderas , Los Cabos , Tecamac

Marriott International reviews

3.9

71% would recommend to a friend

(18,834 total reviews)

Anthony Capuano

79% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,834 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

19K reviews

3.0

Aug 13, 2010

Ok job

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

*Travel benefits (hotel discounts!) -awesome! *Paid time off *Getting paid by the number of rooms is awesome! Much better than being paid hourly. *Get to meet lots of great people from all walks of life *Free breakfast every morning

Cons

*The pay sucks. I could be making much more doing a job that requires me to sit on my ass. *Some supervisors are just straight up MEAN. *Too many temporary workers in the housekeeping department and none of them speak English. *Be prepared to work every weekend and some holidays. *Lots of gossip and even some bullying going on. *No recognition for doing an exceptional job. *Being thrown in front of the bus in front of everyone. *Hideous uniforms *VERY hard work! Very strenuous physical labor. *Some people are NASTY! You wouldn't believe some of the things I have had to clean up (and you wouldn't want to! lol) *Nit-picking supervisors. No matter how clean the rooms are they will always find SOMETHING.

2.0

Mar 10, 2009

Marriott engineering department review

Building engineer

Recommend

CEO approval

Business Outlook

Pros

Marriott is a truly great place to start out. They have large properties that look great on resumes. Especially for engineering department personnel, the large facilities show future employers that you can do it all. They have the latest building automation and they also have extensive climate control to make guests comfortable. The automated Mintek system for preventive maintenance is used to give you an idea when work is needed on equipment. If you want a large property that has you doing it all from HVAC/plumbing/electrical/masonry/doors/windows/locksmithing/painting/furniture repair then this is the place. You really have to know it all to survive here.

Cons

If you work for the engineering department though, you will be going somewhere else. It's great to get a large property on your resume to show to future employers but not to stay long term. They fail to recognize that engineering staff are not unique to hospitality and compensate you like other hotel-specific departments. Their own corporate philosophy says that when recruiting senior management, that they accept people from all backgrounds and thus must pay competitive with other corporations management pay scales. Why is this not extended to engineering? Engineers work in every type of building, they surely want you to have every certification and then they want to pay you like a front desk clerk? Best bet: Get your certifications and then run like hell!!

1.0

Nov 30, 2008

Once great company................to review on glassdoor

Sales manager

Recommend

CEO approval

Business Outlook

Pros

I would say only the name because it is well know and looks great on a resume. My old job took me back in a minute and I received a lot of offers eventhough I did not work there as long as I would have liked to.

Cons

It used to be a family run company but it has sinced changed which is a shame. They really need to value their employees and honor a work, life, balance. I think mandating a 50 hr work week to management, yes will be great to the company but poor for your personal life. Honestly the pay needed to be compensated with the cost of living. It is very hard to work the hours required, have a life and be ok financially.

Viewing 166 - 168 of 18,834 Reviews

Top companies for "Compensation and Benefits" near you

The Leading Hotels of the World

3.6★Compensation & Benefits

Vallnord Ski Resort

4.0★Compensation & Benefits

Jobs at Marriott International

Guest Environment Expert

Ciudad de México

View job

Guest Environment Expert

Ciudad de México

View job

Guest Services Associate I

Ciudad de México

View job

Guest Environment Expert

Boca del Río

View job

Director - Event Management (non-ECM)

México

View job