Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Marriott International

      Engaged Employer

      Marriott International reviews

      3.9

      71% would recommend to a friend

      (18,842 total reviews)
      avatar

      Anthony Capuano

      79% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Reviews by job title

      19K reviews
      2.0
      Feb 23, 2012

      I was misunderstood, judged, belittled and "thrown away."

      Front desk clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      I absolutely loved working with my guests and majority of my coworkers (one's that did not target me with rudeness and cruelty). This was one of the first jobs I must say I enjoyed on a customer service level because of the amount of time required with the guests. This job really introduced me to a new understanding of customer service, thank you!

      Cons

      I fell victim to personal attacks, emotional abuse, and other acts of incivility by managers. On a different note, there is no effective training program at this location; the managers expect their coworkers to know what they have not introduced to the entire staff or what other coworkers may know.

      3.0
      Feb 13, 2012

      Great place to work if Marriott International, Inc managed. Franchise < Marriott International, Inc.

      Front desk associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global brand with beautiful properties all over the world. The great opportunity to work abroad. Good benefits and support. Pay is a little bit better if working for a Marriott International managed property. Great associate rates for rooms all over the world.

      Cons

      Takes a lot of hard work, time and patience to move up. Must be willing to relocate in order to move up.

      Viewing 18484 - 18486 of 18,842 Reviews
      Related searches: Marriott International jobs | Marriott International salaries | Marriott International benefits | Marriott International interviews | Marriott International conversations
      ReviewsMarriott International reviews

      Glassdoor has 21,430 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.