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Marriott International

Engaged Employer

Marriott International reviews

3.9

71% would recommend to a friend

(18,834 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,834 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Jul 27, 2011
Recommend
CEO approval
Business Outlook

Pros

Continuing education and ability to move up within the company. Friendly atmosphere and good teamwork between all areas in the Marriott.

Cons

Disorganized about the hiring process causing a lot of temp workers to be hired however it is a college town and people dont always stick around.

3.0
Jul 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Excellent insurance benefits. Free meals and uniforms. Paid time offs. You get paid attending trainings and treated like hotel guests with banquet meals. FEW genuine Managers and associates, mostly those who's been with the company all their lives.

Cons

Not being given the right tools during training. You basically have to learn from your own mistakes. Training new supervisor hiree by a front desk agent. Territorial Associates. Training mostly done by their fellow Front Desk agent who refuse to share their knowlege. A lot of negative conversations behind ones back by Supervisors and Managers. Front desk associates leaving their posts whenever they want to but passing their probationary status and being paid the same amount as their dedicated associates. Career growth seems to be favorable for Whites and Blacks. Silent racial discrimination is felt regardless of their fair treatment policy.

2.0
Jul 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Flexible schedules - because they are open 24/7 Paid vacation Easy to switch schedules with other people. Some recognition of achievements.

Cons

Oppurtunity for advancement is a sham; the next level up was such a small pay increase and I would have lost my sales bonus - so the promotion ends up being a pay decrease. Company does not give you proper tools to do the job - if you like to pass the buck, this is the place for you. You will be on the night shift for a long time, years - permenant changes in schedule are impossible.

Viewing 18559 - 18561 of 18,834 Reviews

Glassdoor has 21,419 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.