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      Marriott International

      Engaged Employer

      Marriott International reviews

      3.9

      71% would recommend to a friend

      (18,843 total reviews)
      avatar

      Anthony Capuano

      79% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,843 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Reviews by job title

      19K reviews
      4.0
      Apr 3, 2012

      fun, fast-paced place to work, great customer service experience

      Front desk associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Huge hotel discounts Get to meet a lot of people There are slow days, but (depending on the hotel) you are always on the go, which makes time go by faster Good experience for customer service and professionalism. If you are not a good multi-tasker, you will be after working a front desk

      Cons

      I thought the compensation could have been a bit higher, considering that front desk is the face of the hotel. Front desk is where all the complaints come to, even if it has nothing to do with you. As a front desk associate, you are asked to help out anywhere and everywhere in the hotel, when needed.

      3.0
      Mar 30, 2012

      Would have loved to work for the corporate hotels.

      Night auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I think they did a good job with working with my schedule I always got the hours I needed just not the pay.

      Cons

      The regional manager for the franchise had no idea what was going on we went through 3 managers in the year that I worked there.

      3.0
      Mar 18, 2012

      Insensitive Management - Lots of work for low pay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to meet lots of people! Typically (If you are in a busy area) surrounding restaurants will offer benefits and discounts in exchange for recommendations. The travel benefit is another obvious perk. If you work second or third shift, you have minimal contact with management. This makes the job less stressful.

      Cons

      Management tends to be snooty. At Front desk, the expectations are high with little remuneration. The Management jobs are good and have decent pay, consequently the turnover is low within management making advancement opportunities minimal at best.

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      ReviewsMarriott International reviews

      Glassdoor has 21,431 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.