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Marriott International

Engaged Employer

Marriott International reviews

3.9

72% would recommend to a friend

(18,813 total reviews)
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Anthony Capuano

78% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Mar 17, 2009
Recommend
CEO approval
Business Outlook

Pros

At Marriott we embrace a unique code of service we call “spirit to serve”. We believe it’s essential that each of us do our part to make a difference in the lives of others, whether it’s our fellow associates, customers, business partners or neighbors. Marriott offers a competitive compensation and benefits package that you’d expect from an industry leader and we provide the programs and resources that help our associates achieve a true sense of satisfaction – on and off the job. In keeping with our associate-centered culture, Marriott’s benefits package includes: 1. Medical, dental, life & disability insurance 2. 401(k) retirement savings plan 3. Continuing education/tuition reimbursement 4. Ongoing training and career development programs 5. Work/family programs and services 6. Discounts on hotel rooms, food & beverage

Cons

Dealing with annoying,upset, and stuck-up customers.

3.0
Mar 11, 2009
Recommend
CEO approval
Business Outlook

Pros

job advancement if you are willing to relocate, better than average benefits. the company has many opportunities for those employees who are interested in relocating to find better opportunities elsewhere in areas that suit their interest. you do not necessarily have to have a college degree to advance in the corporation if you are a go getter and you apply yourself. the health benefit package is exceptional, however, lower paid employees (some) still dont feel that they can afford to seek medical attention sometimes, because of the co-pays. the paid time off allocation is reasonable, and they pay for cleaning your uniforms.

Cons

low salary, lack of competence of senior management, poor communication skills of senior management. the salaries here are extremely low. so low that i didnt feel that i was compensated for other related job experience. hiring managers are not very flexible in negotiations. it seems to me that if the employees here were paid better, they would be more willing to be accountable for their performance. some of the senior managers are so impolite and arrogant that they wont even greet you when they cross your path. when the senior managers do talk to you,they are often rude and abrasive, and often correct employes in front of other employees,which isvery unprofessional.

2.0
Mar 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Marriott is a truly great place to start out. They have large properties that look great on resumes. Especially for engineering department personnel, the large facilities show future employers that you can do it all. They have the latest building automation and they also have extensive climate control to make guests comfortable. The automated Mintek system for preventive maintenance is used to give you an idea when work is needed on equipment. If you want a large property that has you doing it all from HVAC/plumbing/electrical/masonry/doors/windows/locksmithing/painting/furniture repair then this is the place. You really have to know it all to survive here.

Cons

If you work for the engineering department though, you will be going somewhere else. It's great to get a large property on your resume to show to future employers but not to stay long term. They fail to recognize that engineering staff are not unique to hospitality and compensate you like other hotel-specific departments. Their own corporate philosophy says that when recruiting senior management, that they accept people from all backgrounds and thus must pay competitive with other corporations management pay scales. Why is this not extended to engineering? Engineers work in every type of building, they surely want you to have every certification and then they want to pay you like a front desk clerk? Best bet: Get your certifications and then run like hell!!

Viewing 18730 - 18732 of 18,813 Reviews

Glassdoor has 21,393 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.