employer cover photo
employer logo
employer logo

Marriott International

Engaged Employer

Marriott International reviews

3.9

72% would recommend to a friend

(18,814 total reviews)
avatar

Anthony Capuano

78% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Dec 27, 2008
Recommend
CEO approval
Business Outlook

Pros

Discounts on hotel rooms. Schedule flexibility fun atmosphere

Cons

Low pay. Most employees in tipped positions have never gotten a raise so a person with fifteen years experience is worth the same to the company as someone just off the street. No room for advancement unless you move. It is very hard to stay in one place and advance. The company required you change locations about every two years in order to climb the corporate ladder. incompetent middle management little attention paid to feedback. Every year they have this thing called the Associate Opinion Survey. Every year we tell management the same issues and every year nothing changes no loyalty. If they need to cut costs, you're gone. They've got to keep management happy weak benefits, and expensive There is definitely a lord vs. serfs mentality here. The management rules the roost in all aspects of the business and if you get a poor manager you just have to suffer through it. Fortunately, since they require you to move to grow, you only have to suffer for a couple of years.

4.0
Dec 24, 2008
Recommend
CEO approval
Business Outlook

Pros

Quality product - training and upwardly advancement opportunities. Product maintenance and quality are always top notch - standards are adhered to. Leader in this market, while a franchise operation, very much supported by Marriott Corporation. Top rated hotel in the market is a draw for leisure and corporate groups alike. Local reputation as well as national - a magnet for convention business being adjacent to convention center and for leisure especially when science center is completed.

Cons

Takes a lot of effort to stand out on the corporate side. Sales is formulaic and often reduced to the process of just filling out forms.

Viewing 18733 - 18735 of 18,814 Reviews

Glassdoor has 21,394 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.