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Marriott International

Engaged Employer

Marriott International reviews

3.9

71% would recommend to a friend

(18,822 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Dec 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits with hotel discounts and medical coverage

Cons

Lean organization so there will be long hours during crunch time

4.0
Dec 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home, flexible shifts, opportunities for career growth.

Cons

Dealing with insanely rude customers sometimes. Getting verbally abused over the phone (yelled at, sweared at) by customers. It doesn’t happen all the time but it absolutely ruins your day when it does.

1.0
Dec 23, 2025

Not to work here

Recommend
CEO approval
Business Outlook

Pros

Absolute a dump of a place to work.

Cons

The senior management make it pathetic to work here. Small gossiping mentality & too much favoritism & little political hub of senior leaders & can be a director even if you don't have any qualifications & no mandatory educational or related work experience in the same background required as long as you know to be a puppet of management and form good connections via boot licking.

Viewing 283 - 285 of 18,822 Reviews

Glassdoor has 21,404 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.