9y
I’m sorry to hear your feedback about the team and our culture. This is not the norm for us, in fact, mentoring is critical for us, and we have several programs in place to ensure that this is happening. We have specific growth and training plans for each person on our team, and each manager works with individuals on what areas they want to grow in and how they want to achieve that growth. Our technology is difficult to learn quickly, so it’s true that there’s a lot to learn depending on what part of the platform you’re working on, but we’d never leave someone to fend for themselves. These mentoring programs are part of the reason that much of our top talent has actually remained with us over the past few years, and we’re experiencing consistent high growth, even expanding to a development center in Mountain View where we’ve hired machine learning experts to continue spurring innovation. As we ship multiple major features every quarter while simultaneously growing our customer and usage base, we have to look not only at feature function but also focus on quality and scalability, driving interesting challenges in feature development, as well as quality and scale in a large distributed system. There’s a lot going on here, it’s true, but never at the detriment of our people or our customers.
