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      MuleSoft

      Part of Salesforce

      Is this your company?

      MuleSoft reviews

      3.9

      59% would recommend to a friend

      (587 total reviews)
      avatar

      Brent Hayward

      77% approve of CEO

      47% positive business outlook

      Ratings by category

      4.5

      Compensation and benefits

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Career opportunities

      3.7

      Work/Life balance

      3.5

      Senior management

      MuleSoft has an employee rating of 3.9 out of 5 stars, based on 587 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      587 reviews
      2.0
      Sep 16, 2016

      Worst company for Sales Reps. Period.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Intelligent people, high bar for hiring, fun work environment, lots of focus on training.

      Cons

      If you like gambling with your sales career, by all means go for it. If you want to work somewhere where the line between being a successful sales rep and sitting on the bench is entirely due to chance, then work here. MuleSoft has a very academic, theoretical feel to it - but at the end of the day they think much higher of their culture and their products than the market does. When 80% of your reps are not even close to making quota, that's a bad thing. If you are presales or a solution architect, this could be the best job you'll ever have. You can pick and choose which projects to attach yourself to and have a blast. If you're a sales rep and actually want to make a living, run away fast!

      avatar
      MuleSoft Response
      9y
      It's unfortunate you had a poor experience in your time here, and I wish I'd had more insight into your concerns. We do focus a lot of resources on training and development, which is why most of our team are actually close to or over quota. However, as we are growing fast and training new Account Executives on a relatively complex solution and outcome-based approach, we sometimes make mistakes or miss the mark. Onboarding is certainly something we see as a critical component to our sales professional's success, and we are constantly iterating on our process to improve that experience. Thank you for the reminder to look more closely at that aspect of our organization.
      1.0
      Apr 13, 2015

      Not a great place for women

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      > great people due to high hiring standards > good benefits and central SF location > strong company growth and huge potential

      Cons

      > no flexibility (no work home ever) and 24/7 "on" > virtually no women in leadership and 500 people > women not taken seriously at this company

      avatar
      MuleSoft Response
      11y
      Thanks for sharing your feedback. We believe that diversity of all kinds is key to our success. It’s important to us as a company and it’s important to me personally as a leader. However, like many Silicon Valley companies, we’re not where we want to be. That said, our data shows we’ve been promoting women across the company at a rate 50% higher than the rate at which we've promoted men. We think that’s because we happen to hire and develop some phenomenal women. Hiring is every Muley's #1 job – recruiting and retaining more women and minorities is a big priority for all of us. We agree about the strong growth and we believe in the huge potential. We’re excited about the amazing things Muleys all across the world are building. Transparency and openness are important to us so I welcome your thoughts on how we can do better and look forward to hearing from you. Anna Binder VP People
      1.0
      Nov 24, 2015

      Not the company it used to be

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Some very smart and talented people across all departments, trying to create something special and make a difference. - The market opportunity is incredible, if the company can execute to plan. - Great product portfolio. Very interesting technology which allows you to solve interesting and challenging problems in the market. - Food (snacks / the odd lunch) and drinks are provided free of charge. - Still the potential to IPO in the future, even if they are now at Series G funding.

      Cons

      - Lots of politics for such a small company, which leads to a very toxic working environment. - Many tenured and experienced employees are jumping ship. Poor staff retention rates, especially in Marketing. - Work life balance is difficult to maintain, with long hours and an expectation to be available 24/7. - Not a lot of team work. Often feel stretched well beyond your capabilities, especially as you have to pick up the slack from the many ‘deadwood’ employees. - Leadership tends to be weak, inexperienced and hypocritical. They do not trust their employees and like to micromanage. Quick to criticize when things go wrong.

      Viewing 7 - 9 of 587 Reviews
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      ReviewsMuleSoft reviews

      Glassdoor has 678 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.