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      NTT DATA

      Engaged Employer

      NTT DATA reviews

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      3.7

      76% would recommend to a friend

      (19,379 total reviews)
      avatar

      Abhijit Dubey

      80% approve of CEO

      63% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.6

      Career opportunities

      3.4

      Senior management

      3.3

      Compensation and benefits

      NTT DATA has an employee rating of 3.7 out of 5 stars, based on 19,379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NTT DATA employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      3.0
      Apr 9, 2025

      Acceptable experience but nothing outstanding

      Technical solutions architecture
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-Life Balance can be achieved if you know how to prioritize your work

      Cons

      Major re-orgs as part of the consolidation of legacy companies, leading to duplicity of roles in several areas which translate to layoffs

      3.0
      Jul 12, 2020

      A starting point to world of IT but...

      Technical helpdesk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a Technical Help Desk analyst you wont get that call center feeling anymore. Depending on the campaign you are put in your job basically requires to provide assistance to employees that have technical issues such as; -Password Reset -Technical help with Hardware (Computer, peripherals, software) -The people you are speaking on the phone are great people, they are friendly and courteous. Now the company does have Fondo de ahorro (Matched savings plan) that is given late July to all employees. They do offer paid Holidays and have the ability to give the option to work from home, but only after you meet a certain criteria (Metrics and location). -Great co-workers

      Cons

      -The pay is not that great (Pay is the same with all campaigns including the ones where you are back to back). -Team leads don't take the time to show knowledge e.g. Learning how to set Internet Explorer as default in Windows. -Agents have to rely on Knowledge articles know as KB's, but the majority of KB's don't have enough information for you to be able to correct customer's issue. -The Stars reward program is non existent (I have received 0 points for the past 8 months) - CPUs and Monitors are outdated and in bad shape (consistent computer issues), and you have to make up time for it.

      Viewing 1 - 3 of 19,379 Reviews
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      ReviewsNTT DATA reviews

      Glassdoor has 29,370 NTT DATA reviews submitted anonymously by NTT DATA employees. Read employee reviews and ratings on Glassdoor to decide if NTT DATA is right for you.