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      PayPal

      Engaged Employer

      PayPal reviews

      3.6

      58% would recommend to a friend

      (9,604 total reviews)
      avatar

      Enrique Lores

      50% approve of CEO

      43% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      PayPal has an employee rating of 3.6 out of 5 stars, based on 9,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      1.0
      May 3, 2016

      Avoid At All Costs

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The gym is pretty nice. I have nothing else to put here but need to write this to meet the 20 word minimum.

      Cons

      Everything else is terrible. Middle Management is concerned only with building their fiefdoms. Rather than work together, managers will sabotage the work of others if they feel threatened or overshadowed. This is not a company that you want to go to if you want to work to make things better or have any ideals beyond making your manager look good in PayPal's Game of Thrones managerial culture. Not only that, but every single business process internally is broken. The company runs everything on rushed artificial deadlines, resulting in tech-debt ridden software that is in constant need of replacement. When it does get replaced, it's replaced by yet another rushed out and tech-debt ridden solution. This is compounded by poor hiring standards resulting in sub-standard developers writing terrible code with little oversight and no code review. But who has time to review code when this feature needs to be rushed out by tomorrow? There are so many better companies to work for out there that there's no reason to come here. Leaving was one of the best decisions I've ever made in my life. I look back on my time in horror. It's like having left an abusive relationship. I still find myself stopping, shuddering, and then releasing a huge sigh of relief that I no longer work here.

      avatar
      PayPal Response
      9y
      Wow. It sounds like leaving was the really the right decision for you and I applaud you for taking that step. I have a fundamental leadership philosophy that people should love their work. We spend so much time working that it’s important to find a place where there is a good fit, and clearly PayPal was not the right fit for you. However, I don't think that is true for most who work here. The PayPal you describe is not the PayPal I know. I’ve been working here for 4 years, and I acknowledge that we have work to do across the company to make things better. And I feel really good knowing that we are putting significant effort into making the right changes to create the best possible culture. I am proud to work in a collaborative, innovative and inclusive environment. I hope that you have found a new job that you love and I thank you for taking the time to share your feedback.
      2.0
      Mar 19, 2021

      Run away from this employer

      Director, marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Above average total compensation packages

      Cons

      Constant reorgs. I experienced 4 org changes and 6 different leaders in less than 2 years. Each one demanding a new plan and new strategy to be developed in the first weeks they took over. Everything is a priority and there is no resourcing to match. You take a job here, it's your 24hr a day 7 day a week commitment because "it's a rocket ship". 7am calls with EMEA, 9pm calls with Asia - it's normal to have 14hour days three or four days a week. It's a rocket ship for those with millions in stock, not the lower level employees who do the work. it's just a grind with no end in sight. You get one big project done, and there are three more you are behind on that you get called on the carpet for because that leader is upset his/her project wasn't the first one you did. Management runs from one fire to the next. It's all about greasing the squeaky wheels. And the politics are sooooo deep here it's crazy. There is very little thought to longevity of employees, outwardly the CEO talks about the importance of employees, but internally he is driving programs and demanding outcomes that can't be met by the organization staffing levels. So he is stressing out every department, bursting capacity limits, and demanding more and more every week to satisfy the thirst of investors and drive the stock price up.

      4.0
      Jul 24, 2016

      Good Company to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits and Perks. Also work is challenging , Good compensation as well

      Cons

      Extremely political managers and co workers, promotions depend on how much you talk rather than actual work

      avatar
      PayPal Response
      9y
      Thanks for taking the time to comment on your PayPal experience; we pride ourselves on having a culture that is inclusive and appreciate your feedback. As a global company of more than 18,000 employees, our ability to work across boundaries and leverage our network of networks enables us to fully harness our collective shared horsepower. So what might seem like, “just talk” might also be our building and maintaining the very relationships that enable us to provide the best service to our customers. Thanks again for your comments and thanks for keeping up the good work and remaining committed to PayPal’s success.
      Viewing 43 - 45 of 9,604 Reviews
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      Glassdoor has 11,104 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.