Where do I even start - first off, your base pay and OTE is a pathetic joke compared to industry standard.
Getting literally anything done internally is a complete red lining mess and everyone points to someone else. Oftentimes have to go to 5-7 teams or people to get one single answer.
AE’s are expected to be an SDR, customer service, technical engineers with integration, finance experts with pricing, and prevent churn. The lack of internal support for sellers is astonishing given how big the company is.
The internal politics are insane. If you didn’t start on the inbound team (if you’re an external hire), and have your buddies there, good luck getting any success in your own scrap opps while other reps are getting piping hot leads from inbound at a very unfair proportion. You will constantly be fighting an uphill battle with this.
Lastly, this job won’t make you a better seller. Half of your conversations are talking an angry merchant down from their horrific past experience with PayPal holding their funds for no reason. Selling here is glorified customer support, unless you work the game, cut corners, and have friends to feed you opps.
Advice to Management
Actually listen to your reps. Leadership is good, but spend too much time speaking words with no meaning , throwing random meetings / trainings on our calendar, and making noise just to look good in front of senior management. Your reps are struggling and you would only be able to tell if you actually asked and listened.
