PayPal reviews

3.5

58% would recommend to a friend

(9,637 total reviews)
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Enrique Lores

43% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.5 out of 5 stars, based on 9,637 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Aug 13, 2025

Company has gone down fast

Recommend
CEO approval
Business Outlook

Pros

Not much at this point. Sabbatical after 5 years.

Cons

- Culture is horrible and has only gotten worse under the current leadership and CEO. - Nothing significant is being released. - Leadership focuses their energies on return to office mandates and cutting severance packages for longer-term employees through silent layoffs. - The company has an overloaded of EVPs and has quadrupled hiring at this level while constantly laying off staff

1.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Hybrid work exists, but that’s about the only perk worth mentioning but they track which days you are coming to office.

Cons

Salaries are below the market, sure there is bonus and stock but there is no guarantee. You work one year and then get nothing. They slap “needs improvement” on many performance reviews to avoid paying bonuses. Office gossip is constant, creating a toxic atmosphere. There’s a constant conflict between the old employees and newer hires. Long timers shut down fresh ideas and insist on doing everything their way, creating a toxic, stagnant environment where collaboration is almost impossible. Leadership is unapproachable and unhelpful, management ignores career development and rarely gives constructive feedback. When you ask about promotions, they dodge the topic of improvement and just ask how many years of experience you have. No regular 1:1s, no team building events, no monthly beers, and not even basic snacks in the office. The company refuses to adopt modern technology and people are uninterested in meetups, conferences, or even free industry events. There’s zero budget for professional development. Double standards abound, some employees get fancy mechanical keyboards while others can’t even get a proper mouse without going through an orthopedic evaluation. Workload is excessive, and then they complain about slow delivery. I thought about leaving within my first few weeks due to the number of broken promises during onboarding. Feedback surveys mysteriously stopped arriving after I gave low scores. They judge you when you complain about people and keep them accountable for the promises they give.

Viewing 586 - 588 of 9,637 Reviews

Glassdoor has 11,143 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.