PayPal reviews

3.5

58% would recommend to a friend

(9,642 total reviews)
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Enrique Lores

43% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.5 out of 5 stars, based on 9,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

1.Competitive compensation for some roles, particularly in high-priority product areas. 2.Brand recognition that may look helpful on resume.

Cons

1.Toxic culture driven by fear of layoffs from long time: Many employees live with a constant fear of layoffs. This creates a culture where people rush to join high-visibility or high-budget projects around performance review time to appear valuable, rather than focusing on meaningful work. 2.No work-life balance: The company expects long hours. Taking time off is seen as risky, and employees often feel forced to stretch, stretch, stretch themselves beyond reason. There’s little empathy or planning from leadership to prevent burnout, and over time, even long-tenured employees seem to normalize this lifestyle. 3.Poor product quality and development practices: Critical user flows ("happy paths") are sometimes not thoroughly tested before go-live. As a result, product issues are frequent, and user feedback tends to be negative — which is no surprise. 4.Unresponsive management: Burnout is often ignored, even when feedback is given constructively. There’s minimal effort from leadership to make meaningful cultural changes or support struggling teams. 5.Disconnected HR function: HR appears indifferent to employee concerns. Feedback is acknowledged but not acted upon — perhaps because they feel powerless, or choose to stay disengaged.

Viewing 613 - 615 of 9,642 Reviews

Glassdoor has 11,149 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.