PayPal reviews

3.6

58% would recommend to a friend

(9,609 total reviews)
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Enrique Lores

50% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,609 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

* Decent campus & gym facilities

Cons

Lack of Strategic Alignment, Disconnect between upper management’s vision & technical teams, Frequent Pivot in Direction, Complex Internal Politics

1.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

If you are lucky, you get to work with great teammates.

Cons

PayPal is done. Their competition will consume them. It has become a relic company; only their long-standing, just-as-ancient merchant customers are keeping them alive. Extremely bloated legacy software. Convoluted processes. Leadership is so far removed from the products and processes, it's a wonder why they are even leaders. Managers only care about their head count and saving their own skins; there is zero true advocacy for their reports. The turnover is wild. The company has lost direction and momentum. From the bottom of my heart, I would stay away unless you are strategically joining them for a quick currency grab.

Viewing 76 - 78 of 9,609 Reviews

Glassdoor has 11,111 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.