PayPal has a good work environment and they take care of their employees.
Pros
Progressive benefits, lots of P.T.O., good health, dentist, and life insurance available. There is opportunity for lateral changes periodically, if you want to try a new position. There is also opportunity to progress upward. The work environment overall is good. They also offer school tuition reimbursement.The management was nice and did everything that they could to set you up for success. They allow you to plan for your progression and set goals to get where you want to be in the company.
Cons
Most positions at PayPal require receiving and/or calling customers. Call center jobs are stressful in general. Depending on your department the benefits are based on surveys from customers, which are inconsistent and hard to control. For example you could please 9/10 customers but only 2/10 get a survey and one of those could be the unpleased customer. They are also based on call handle time which means that you are always in a hurry to close the call.
