PayPal reviews

3.6

58% would recommend to a friend

(9,620 total reviews)
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Enrique Lores

49% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
4.0
Oct 10, 2012

I had a great run

Recommend
CEO approval
Business Outlook

Pros

love working here, colleagues are friendly, managers have the "independent" attitude. Work life balance is great

Cons

It's always the same old same old stuff here. Company realize there's a problem (cluster in the management and processes), goes through reorg with a whole new set of philosophy, but nothing is done on the low to mid level management, and then employees and managers complain about clustered process, then goes through another re-org

2.0
Oct 10, 2012
Recommend
CEO approval
Business Outlook

Pros

High talent level within many teams Pay competitive, financially stable company, good benefits, ESP option after 6 months, RSUs granted after 1 year, Sabbatical after 5 years, annual bonus Medical/Dental/Vision, On-site cafeteria and gym, public transportation reimbursed. After years of denial, top brass finally admitting customer image is a problem and working on it

Cons

Re-orgs and process changes every few months that have more to do with self-promotion of agendas than helping the company or employees succeed. Highly siloed with poor communication between teams. Projects take 3X longer than they should. Implementing Agile or similar methodology would help immensely, but never considered. Onboarding/training is non-existent. It's up to you to figure things out. The ramp-up to being a productive employee takes several months and you're placed in to situations where you must make decisions without understanding how something works. Very little opportunities for career growth. "Bell Curve" performance system encourages mediocrity from workers. HR is never seen after orientation, and a handful of bad apples show disrespect towards others but are never told to knock if off Certain groups (Tools, Change Management) are led by inexperienced managers and stacked with employees who couldn't get a job working at an Apple store Current upper management is prime example of Peter Principle at work. Way too many former Chase and BofA execs who are now at a technology company and in over their head.

Viewing 9346 - 9348 of 9,620 Reviews

Glassdoor has 11,124 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.