PayPal reviews

3.6

58% would recommend to a friend

(9,620 total reviews)
avatar

Enrique Lores

49% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
3.0
Apr 13, 2013

It is a good place to study and grow.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. good compensation. 2. flexible working time.

Cons

1. Process is too complicated, boring and time-consuming. 2. Sometimes, it is very high pressure. 3. Too many meeting, discussion.

4.0
Apr 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Progressive benefits, lots of P.T.O., good health, dentist, and life insurance available. There is opportunity for lateral changes periodically, if you want to try a new position. There is also opportunity to progress upward. The work environment overall is good. They also offer school tuition reimbursement.The management was nice and did everything that they could to set you up for success. They allow you to plan for your progression and set goals to get where you want to be in the company.

Cons

Most positions at PayPal require receiving and/or calling customers. Call center jobs are stressful in general. Depending on your department the benefits are based on surveys from customers, which are inconsistent and hard to control. For example you could please 9/10 customers but only 2/10 get a survey and one of those could be the unpleased customer. They are also based on call handle time which means that you are always in a hurry to close the call.

Viewing 9409 - 9411 of 9,620 Reviews

Glassdoor has 11,124 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.