Performance review process should be illegal. Regardless of time spent setting and reviewing goals, in the end you are negotiated, or "calibrated", to fit the bell curve regardless of your performance resulting in inequity, demotivation and a what is the point in trying to excel attitude when you are going to be placed where the % rating needs to be filled. Employees are well aware of this practice and the common joke at review time is to just wear a big "M" monogram on your shirt for "Meets" because that is what will be given no matter how much you excel beyond so that the Exceeds can be distributed to fit the politics and favoritism.
Too many outside top heavy management brought in and inside talent is not recognized or utilized. An employee could change their resume to replace PayPal with FDR or FNB and apply for a position externally and be brought in at an inflated salary instead of being promoted.
Nobody is captain of the ship. There are so many product teams, project managers, process managers and overlapping roles between locations that don't communicate causing redundancy in efforts that go nowhere and enhancements or fixes that take 2 years to get implemented, only to cause more issues because there are also 30 QA teams that don't communicate. Many senior level leadership positions that make promises and commitments without accountability.
