So much opportunity, so little execution
Pros
PayPal has a unique opportunity to become the world's favorite way to pay and be paid. It can enter into any financial service, it can offer all sorts of payment products and enhancements, like offers, discounts, loyalty, big data. Past management has dragged their feet, but new leaders promise a start-up and experimental approach that bodes well.
Cons
PayPal has terrible hiring and people management practices, which results in lousy managers hiring huge numbers of lousy people. There exist massive departments filled with friends of friends, most of whom do little work. Years of poor management means that these departments grow regularly every year. There is very little path to promotion from within, because leadership does not seek to groom talent, but hires director-and-up positions from outside.
