PayPal reviews

3.6

59% would recommend to a friend

(9,602 total reviews)
avatar

Enrique Lores

50% approve of CEO

44% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Relatively better work life balance but varies from team to team.

Cons

lack of clear vision for the future and changing directions with every leadership change. Slow pace of product rollouts causing company to fall behind.

3.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong inclusion and community programs. Benefits are very strong.

Cons

Constantly shifting major priorities with lack of dedication to a clear vision. Multiple senior leadership changes has negatively contributed to this. Overall environment and feel has become sterile, lots of "do more with less" and "use AI to automate that" with leadership lack of understanding of capabilities/employee experience.

Viewing 22 - 24 of 9,602 Reviews

Glassdoor has 11,102 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.