PayPal reviews

3.6

58% would recommend to a friend

(9,621 total reviews)
avatar

Enrique Lores

48% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Competitive compensation structure with commission potential - Interesting client portfolio - Strong product offerings and market position - Some supportive colleagues across the organization

Cons

- Lack of transparent performance management - No progressive discipline - straight to Performance Improvement Plan with no prior feedback - Management gives positive feedback while simultaneously evaluating performance negatively - Poor communication from leadership during critical career moments - Unclear commission payment structure and timing - Terminations with no clear explanation

2.0
Jan 13, 2026

Cultural Degradation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong Compensation and stock awards

Cons

Massive influx of highly paid executives with limited understanding of the business which creates massive churn, redundancy, confusion on teams. Also, significant and deliberate effort to hire externally/ clean house vs promotion from within.

Viewing 292 - 294 of 9,621 Reviews

Glassdoor has 11,125 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.