Qualtrics reviews

3.6

62% would recommend to a friend

(2,603 total reviews)
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Jason Maynard

43% approve of CEO

43% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Qualtrics was a genuinely positive experience, especially because customers were consistently excited about the product and the impact it had on their business.

Cons

The biggest downside was the constant change — going from an SAP subsidiary to an IPO and then back to private meant priorities, processes, and leadership were always shifting.

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Qualtrics Response
4mo
Thanks for sharing — we appreciate hearing from someone who spent time with us. Really glad the product and teammates stood out for you. We work with some incredible people. That said, change can be hard, and while know shifts in ownership and leadership can make things feel unsettled we continue to make leading through change a priority. Change is a big part of working for an organization like ours and we're focused on ensuring we're reducing ambiguity and remaining human-centered through each change the business sees. The commitment to the team that we'll listen and understand their experience, and act on what we learn, is a firm one for all of us. Appreciate you taking the time to write this, and good luck with the next steps in your career!
1.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Lunch provided and nice office

Cons

Horrible management and toxic culture. Everyone is cut throat and out to get you. People will throw you under the bus in hopes of helping their own career. As a new starter, you will receive little to no help from your colleagues. There has been so much turnover in the GTM team because of these factors. Managers also don't care about the well-being of their employees and only focused on what makes them look good.

2.0
Jan 26, 2026

stay away from PE owned if ya can

Recommend
CEO approval
Business Outlook

Pros

for companies that are not mature in XM you are selling a great product - industries/companies that are looking to go from grade school to high school in EX and CX

Cons

we don't take great care of our customers post-sale, cuts have been extreme can't deliver on what we promise for accounts that aren't fundamental use cases. really tough environment to sell in in general - internally a mess - takes way to long to get information or things done. pull the LI data on enterprise sellers that exited in the last 18 months and reach out to them first of all - there is a lot -if you are a top performer and can have any job, don't settle here.

Viewing 73 - 75 of 2,603 Reviews

Glassdoor has 2,856 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.