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      Qualtrics

      Engaged Employer

      Qualtrics reviews

      3.6

      62% would recommend to a friend

      (2,604 total reviews)
      avatar

      Jason Maynard

      38% approve of CEO

      42% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.2

      Career opportunities

      2.8

      Senior management

      Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Aug 25, 2021

      Middle of the road gig, but a bad employee experience overall.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay for tech sales in Utah. Good people around you, except a majority of sales leadership are good old boys that can be narrow minded because Qualtrics is the only place they have ever worked. Very good for your resume.

      Cons

      Old boys club with how you are set up for success in sales. Over hiring of sales reps. They have stated in group meetings that 40% of reps hitting is a success metric. Majority of top reps and leadership are people who have been at Qualtrics for several years and their success is dependent upon their timing and territories. This leaves many managers with major skill gaps when attempting to set you up for success. As well as a big problem of people being narrow minded and their britches being too big for them. Sales and cross functional departments do not play well together. Sales are seen as a necessary evil and are treated as such when bringing in other departments into deals. I have seen some very bad sales behavior so this could be a result of that. Terrible departure experience. I gave a month's notice when I was leaving. I never received any outreach from corporate or anyone other than folks that I had worked with that were wishing me the best. No exit survey, no exit interview, nothing. Even though we sell this. The only contact I ever received from Qualtrics was a legal letter threatening me against taking employees to where I was going, etc.

      avatar
      Qualtrics Response
      4y
      Thank you for taking the time to share your feedback. We'll bring this back to our HRBPs for review, as the experience you describe isn't consistent with what we'd expect and we would like to address it.
      2.0
      Sep 26, 2019

      Software Engineer

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Qualtrics has a lot of technologies that you can learn. You're expected to handle working with the entire stack from deploying servers, setting up your dbs, patching vms, etc. so there's a lot of opportunity to learn. Free food MWF and the people are pleasant to work with.

      Cons

      Qualtrics had incredibly unstable infrastructure. Multiple times a day, critical things will break in preprod and prod environments. Oncall devs frequently wake up in the middle of the night during their oncall. The company consists of 90% new grad devs. No thought in building reliable systems or designing new systems to be reliable or scalable. Feels much like devs hack away at one project and immediately jump to another without putting in care in what they are building. The people and technology stack are nice, but the software quality and infrastructure are the worst I've seen.

      3.0
      Mar 11, 2019

      Great Company, Great Product, Below Average Sales Org

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Catered Meals. Awesome company as a whole, with a great product that creates a lot of buzz. I would recommend a position outside of the sales org.

      Cons

      Sales org needs some fresh outside blood (which I was). Almost all management has only ever worked at Qualtrics and has limited sales experience. And the way Qualtrics was sold when they were a rep is very different than it is now as the company has grown. They brought me in as a Senior Rep for my experience, then forced me into their metric focused way of doing everything. I have never in my life been so micro managed. It sucked any potential good out of the job within months. You either fit the culture or you don't. If you don't you'll be pushed out. They claim to be family friendly and flexible. But when it comes down to it, I always felt like it was not ok if I had to work from home with a sick kid. If you are not head down in your seat working, they assume you aren't working at all.

      Viewing 121 - 123 of 2,604 Reviews
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      Glassdoor has 2,859 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.