Qualtrics reviews

3.6

60% would recommend to a friend

(2,614 total reviews)
avatar

Jason Maynard

34% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Mar 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Great product (the best I would say, even if competition is insane) pre-IPO company, friendly atmosphere, There are some very good and smart people in the organisation. The best office location you can hope. The top EU leaders are good people and smart leaders

Cons

Connect yourself with the reality and give some autonomy to EU!! - 20% of the EU sales team (entreprise or dublin based) are reaching their quotas, which leads to a day to day "Qualtrics bashing". - No Marketing at all : a cold call strategy. You have the feeling to be paid to harass people. US lears mentionned once : " We are a cold call organisation" - Pricing is out of reality. Way to expensive - Delivery is very painful, services are expensive and badly managed. The philosophy is "sell them software, then... we don't care". - Disastrous middle management. They know nothing. They are under pressure all the time by the US and run everywhere asking staff to do more calls. A Joke.

3.0
Mar 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Great technology and company direction. Lots of cool problems to solve. Lots and lots of free cereal or granola bars.

Cons

Winners and losers are often picked by team leads and it doesn’t live up to the culture it promotes. Terrible training and lies about the product.

avatar
Qualtrics Response
8y
Thank you for the feedback. We are always looking to improve. Love the 'Use your own tech' comment. We are working on improving this... we want to, however, at times we moved too fast or in placing priority on our customers forgot about ourselves. Great advice and reminder! We are always looking to improve in this area!
5.0
Mar 29, 2018
Recommend
CEO approval
Business Outlook

Pros

They nailed company culture. Those you report to take the time to help you succeed. Benefits are very competitive. Free food and swag!

Cons

It would have been nice to more days off per year.

avatar
Qualtrics Response
8y
Thank you for the feedback! I believe your pros show that we have made a huge effort this year to improve company communication and manager involvement in career development. Our salespeople have a specific 1:1 with their manager each quarter to only discuss career development and growth. We find that implementing that has been very successful to show (not just say) we care about our employees. Thanks for noticing!
Viewing 2212 - 2214 of 2,614 Reviews

Glassdoor has 2,871 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.