Qualtrics reviews

3.6

62% would recommend to a friend

(2,605 total reviews)
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Jason Maynard

38% approve of CEO

42% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,605 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
2.0
May 26, 2016

Glad to be gone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ Nice office, but not a great location for commuters + Open floors; flat (no offices) + Health benefits are great + Good coworkers; nice pool of talent and usually fun to be around

Cons

- Low salary - Culture; company feels like it's out to get its employees; little to no loyalty; employees never feel like a top concern - Qualtrics hires all of its managers from outside; almost no upward trajectory - Middle managers are terrible; no passion, no leadership, all management. Culture of micro management is creeping in on the back of 'performance' measurement - Best way to get noticed is to sit at your desk from 7am-7pm - Constant state of transition/repair in products

5.0
May 1, 2016

A Hidden Gem!

Recommend
CEO approval
Business Outlook

Pros

* Transparency: open environment. Everyone can look into what the CEO and leadership did last week and is doing this week (or quarter). Your position doesn't limit what you can or can't do. The competent is rewarded more than the confident. * Scalability: this is not your typical startup. We have a huge load on our system. We are getting really challenged to scale our system to the number of our customers and their customers. * Ecosystem: Like it or not, we are going to become the ecosystem for getting insights about customers, employees, and the market. As of today, everyone in education knows about it. In a few years, everyone in business will be in the same position. * Everyone is talented and HUMBLE. Yes, humble. Good luck finding that elsewhere. I'm going beyond humble now because I want to showcase this hidden gem. * We took the best habits of Google, Amazon and Microsoft. All the other bad habits like working on random stuff just for advertising, abusing our workforce, or nourishing slackers, we left them behind :) Disclaimer: these are my own thoughts; not Qualtrics'. I'm giving you my anonymous opinion as a Qualtrics employee here in Seattle.

Cons

* Health insurance is not that great (compare to Microsoft). Still, I don't have to pay for it like I did in past startups!! * If you're here to slack and relax, this is not the right place for you. * If you just care about what you're doing and don't think of the customer, it won't work either. Come super prepared, the interview bar is high, as an engineer and as a human being.

3.0
Jun 11, 2015

Great people with some management disconnect

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Qualtrics has incredible people and for the most part hires really well. The perks, benefits and offices are well above standard and create a good environment to work. Some of the best sales talent and leadership you could find in any software company.

Cons

Some senior management and the CEO/founder are disconnected from many aspects of the day to day business. While sales and support are strong, it has to make up for lack of investment in engineering on the user experience and design of the product. Marketing has never seemed to be understood at the company and the CEO has appointed inexperienced leadership with no marketing experience to the team. Outside of sales it is very hard to advance your career.

Viewing 220 - 222 of 2,605 Reviews

Glassdoor has 2,861 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.