Qualtrics reviews

3.6

60% would recommend to a friend

(2,611 total reviews)
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Jason Maynard

35% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
2.0
May 23, 2017
Recommend
CEO approval
Business Outlook

Pros

If you are considering joining this company, you are probably going to meet the smartest people you'd ever have a chance to work with. I really mean that ! The work environment is great, the colleagues are amazing. Think about it this way, Qualtrics is like a Family. There are plenty of team activities/nights out, drinks at the bar at the end of the week. Yes, there is a proper pub and you can get free draft beer, wine, etc... The office location is pretty central, it is Stephen's Green. So whether you live South, North, West of East you'll always find an easy way to commute to work. If you are considering joining Qualtrics, if you are at the beginning of your sales career and if you can afford working extremely hard for a relatively low pay, you should go for it. The reason being that Qualtrics is actually a great school. You'll work so hard and you'll learn so much so quickly that wherever you move afterwards, you gonna actually find it easy to sell.

Cons

Well, I'd like to say where to start... - The first thing to keep in mind is don't trust all the comments that are actually out there ! They are actually fake and written by management because the scores are getting low and candidates are not accepting offers...things saying that the company is great but because it is fast paced it is facing some issues, that's like criticizing yourself with compliments... - Not a global company: having offices in multiple locations doesn't make your company global or international...The guys in the US definitely need some diversity. The products and marketing is developed for the US and it is great. But it is a nightmare when you are penetrating European markets. The guys in the US think that they don't have to change anything in their product and whatever works in the US, will be working in Europe...A huge effort on localization has to be made. Not only on translation but also on practices! - If you are an experienced Sales Rep in Dublin and you have the choice of taking another offer, stay away from Qualtrics ! Less than 10% of the Sales Reps are hitting their Quota ! Unless you are an enterprise rep based out of London, you are most likely getting a patch of accounts that have never been touched before ! You'll need to go through every single one of these and source all the contacts...Enterprise Reps in the UK are getting all the good stuff and you are left with small companies in random parts of England that are not a good fit for the solution and won't end up paying for it because it is an enterprise solution anyway... - I wish there was a stronger synonym for unrealistic. This is what I would have used to describe the Quotas within Qualtrics ! Actually, it will probably take you 6-9 months before closing your first deal... - Compensation is very low compared to the industry average. They will obviously give you a good basic if you are experienced but don't expect to get your OTE before 2/3 years...This is pretty standard. The more experienced you are, the higher your salary is gonna be, but also the higher pressure you gonna feel. Because if you don't deliver quickly, you'll be pushed out... - Employees attrition: I guess a quick search on Linked In about all the people that left recently would give you a clear indication about that... - Training & coaching: one word, inexistant ! The new hires training is a mess and I rarely saw people coming out of this one and having all the resources to start selling. Coaching is almost inexistant, and managers spend their time micro-managing you instead of coaching you. Management: there are some exceptions, but 90% of the managers are external hires. You are basically being managed by someone who never sold the product before and can never guide you through the sales process nor help you overcome potential challenges you may be facing on a long and complex sales process. Some of them never even sold cloud-based solutions... They spend most of their day tracking how many cold calls you made, how many meetings you scheduled and how many opportunities you created. "Transparency": it is one of the company's pillars but it is just for the image. There is no transparency whatsoever and they are only communicating about stuff they want to communicate about...It is like a propaganda where the idea is to make employees think that everything is perfect, that Qualtrics is a life-time opportunity and that there is no company out there like Qualtrics.

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Qualtrics Response
8y
Thanks for your feedback. It’s great to hear how highly you valued your colleagues here at Qualtrics. As you know, we’re an employee experience company so we gather feedback from our employees across a whole range of channels. And we’re committed to acting on it. If you’d like to talk through your feedback in person, my door is always open. Feel free to contact me on dermotc@qualtrics.com
5.0
May 23, 2017

Work here!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Great future. Great bosses. Great company. Great work. Great money. Great vacation. Great bonuses. Great benefits

Cons

It is located in the heart of Mormon country so that can be hard. Kiss your social life good bye. Kiss your dating life good bye. If you are a minority you will feel weird here.

2.0
May 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Free food, smart people, free gym

Cons

- Favoritism (anyone who isn't a "bro" or friends with the CEO gets shafted) - low pay and hard to get raises (don't even get raises with promotions) - Uneven distribution of accounts - Clients are overpromised and under-delivered so support and professional services are worked to the bone trying to help clients who were promised things that the platform doesn't do. - Arrogance that is almost tangible. You can feel it. It's disgusting. - Hypocrisy - they claim transparency but then discourage anyone from talking about things like salary, stocks, or going public. - They know people are giving them bad reviews on glassdoor so they have people that work there flood it with good reviews. I know for a fact this happens because I remember my manager asking us all to write a review so we could push out a bad one. - If Qualtrics isn't your life, you are looked down upon. No work/life balance. You are expected to put in crazy hours, and if you don't, you are judged. It's all about perception, though. I could "work" a 10-hour day and do nothing but sit on my computer and watch youtube, but I'd be looked at more fondly than a person who works an 8-hour day but does solid work. - People are not hired based on merit or hard work. Lots of time it's FAVORITISM.

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Glassdoor has 2,867 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.