Qualtrics reviews

3.6

60% would recommend to a friend

(2,608 total reviews)
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Jason Maynard

35% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,608 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Mar 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Very professional, respectful words towards employment by management at all levels. You'll never hear anyone speak rudely, and praise is given upon milestones, albeit almost as emotional blackmail to keep you working ridiculous hours.

Cons

Words aside, actions show some pretty clear callousness towards engineers by middle and upper management. 1) Frequent separate off-sites and meetings between upper and middle management to form plans and deadlines, which engineers don't get any say in sanity checking. (Maybe we get a glimpse in "view-only" documents when they're done?) 2) No say for engineers in coming up with deadlines, which are crafted and presented to us as fait accompli even when they're pushing us to our very limits. I find this extremely disrespectful. We have to actually implement this, often to the sacrifice of our family or personal time. Why do we get the least say on estimating the workload when we have a better idea? I can understand product priorities/directions coming from above, but it is absolutely ridiculous that you assign work demanding so many hours a week to be at "standard" level. 3) No respect for work life balance or recognition of extra effort. 50 to 60 hours weeks at a conservative estimate, including off-hours deployments, on call and weekend coding. And this is considered "standard" effort, it's not even enough to move you close to promotion or advancement by default. 4) No regular indexed salary raises, even though cost of living is going up in Provo valley (look at the real estate prices). You only get a raise upon your promotion every few years, which is likely to not greatly exceed how much cost of living has gone up since then. 5) Huge reliance on the "imposter syndrome" in engineers - "if you're not able to finish the deadlines we set for you in 45 hour weeks, it's because you're inefficient or made mistakes". Hello, coding is a creative, complex process! You're taking advantage of people's desire to do well to drain the life blood from them. 6) The initial engineers who joined qualtrics 4-5 years ago are amongst the worst perpetuators of this culture. It's one thing to have this lifestyle when you're a company with only a few dozen engineers, and these kind of hours/demands can actually get you advancement. When you have hundreds of engineers, pushing this culture to them when advancement is slower is exploitative. 7) You have cockamamie idiotic company wide OKRs presented like "increasing output per engineer by 40%". I kid you not. If that isn't a huge red flag for a "work your employees like dogs" without respect for their worth, I don't know what is.

3.0
Mar 15, 2017

If you're looking at sales, stay clear.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At Qualtrics, you will work with some of the best and most talented people. The CEO is very bright and tries his best to keep his employees in the loop with the vision of the company. They have great benefits and a cool office/equipment.

Cons

It is extremely cliquey and there are too much politics involved in sales. The book of business you're given as an AE makes it almost impossible to succeed or hit quota. You will not get paid what your worth here and lower management only sees you as a number rather than an actual person. It always wasn't like this but it is getting more micromanaged as time goes on.

4.0
Mar 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Great culture, office, and leadership.

Cons

Focus on calls instead of numbers that count. Starting as an SDR and trying to promote to Account Executive can be difficult, and stays difficult at the AE1 level.

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Glassdoor has 2,864 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.