Does ROI Call Center Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ROI Call Center Solutions employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at ROI Call Center Solutions. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ROI Call Center Solutions?

53% of ROI Call Center Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ROI Call Center Solutions 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ROI Call Center Solutions?

Customer Service Representative (63) , Customer Service Representative (CSR) (27) , Customer Service (8) , Agent (7) , Team Lead (7) , Customer Service Agent (6) , Supervisor (6) , Call Center Representative (5) , Call Center Agent (4) , Case Manager (4) , Customer Service (CSR) (4) , Recruiter (4) , Account Manager (3) , Customer Service Supervisor (3) , Analyst (2)

What are the pros of working at ROI Call Center Solutions according to real employee reviews?

"Awesome to work from home." ((in 29 reviews)); "Meet great people." ((in 8 reviews)); "They are great at being flexible with scheduling as well!" ((in 7 reviews)); "Flexible hours, work from home" ((in 5 reviews)); "The leadership I have worked with here has been friendly and willing to help you grow in the company." ((in 5 reviews))

What are the cons of working at ROI Call Center Solutions according to real employee reviews?

"Because of low pay it invites the lower class to wor there" ((in 30 reviews)); "The training is inadequate." ((in 13 reviews)); "The pay and benefits are abysmal" ((in 11 reviews)); "Managers get aggressive when numbers aren't met!" ((in 6 reviews)); "Building, Environment, Upper Management, Lack of Professionalism, No Opportunity For Advancement" ((in 6 reviews))

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ROI Call Center Solutions

Part of Connexus Resource Group

ROI Call Center Solutions reviews

3.2

53% would recommend to a friend

(256 total reviews)

Rob Schow

64% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Career opportunities

3.0

Culture & values

3.0

Senior management

2.5

Compensation and benefits

ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

256 reviews

2.0

Mar 15, 2022

If you want bad treatment from higher management with low pay…this is the job for you

Analyst

Recommend

CEO approval

Business Outlook

Pros

My boss and teammates made it worth it

Cons

Upper management is picky about who they promote. If you aren’t absolutely perfect with every words during the interview…you’ll likely receive private messages wishing you better luck next time immediately after the interview. If you try to report it, it’s denied and the person who sent the message usually gets promoted. They don’t allow the hard work you put in to speak for itself. But I’ve heard they promote ppl while they’re in training so you’re chances are 50/50

3.0

Mar 8, 2022

Its okay

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Working From Home - thats about it

Cons

Low Pay Rude Customers No feedback on how you're doing

3.0

Mar 7, 2022

Entry Level

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pretty good hours and ability 2 get overtime.

Cons

Company made anybody a lead. Pay should be higher. Only paid semi monthly.

Viewing 103 - 105 of 256 Reviews

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If you want bad treatment from higher management with low pay…this is the job for you

Its okay

Entry Level

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