Does ROI Call Center Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ROI Call Center Solutions employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at ROI Call Center Solutions. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ROI Call Center Solutions?

53% of ROI Call Center Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ROI Call Center Solutions 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ROI Call Center Solutions?

Customer Service Representative (63) , Customer Service Representative (CSR) (27) , Customer Service (8) , Agent (7) , Team Lead (7) , Customer Service Agent (6) , Supervisor (6) , Call Center Representative (5) , Call Center Agent (4) , Case Manager (4) , Customer Service (CSR) (4) , Recruiter (4) , Account Manager (3) , Customer Service Supervisor (3) , Analyst (2)

What are the pros of working at ROI Call Center Solutions according to real employee reviews?

"Awesome to work from home." ((in 30 reviews)); "Meet great people." ((in 7 reviews)); "They are great at being flexible with scheduling as well!" ((in 7 reviews)); "Great flexible hours with employees' schedules." ((in 6 reviews)); "It is Completely Remote, and has great leadership." ((in 6 reviews))

What are the cons of working at ROI Call Center Solutions according to real employee reviews?

"Because of low pay it invites the lower class to wor there" ((in 34 reviews)); "The training is inadequate." ((in 17 reviews)); "The pay and benefits are abysmal" ((in 11 reviews)); "Managers get aggressive when numbers aren't met!" ((in 6 reviews)); "Management, blatant favoritism, low salary" ((in 6 reviews))

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ROI Call Center Solutions

Part of Connexus Resource Group

ROI Call Center Solutions reviews

3.2

53% would recommend to a friend

(256 total reviews)

Rob Schow

64% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Career opportunities

3.0

Culture & values

3.0

Senior management

2.5

Compensation and benefits

ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

256 reviews

1.0

Jun 3, 2021

RUN AWAY

Customer service

Recommend

CEO approval

Business Outlook

Pros

There is literally not one good thing about this company.

Cons

A company that lacks integrity, paid twice a month only if you call and remind them it’s against the law NOT to pay an employee for hours worked. Management was rude & not helpful what so ever at all, Called in to ask why a month later I wasn’t paid was literally hung up on 3 times, the pay for this job was extremely low to begin with. They start you at $11 an hour there’s a million better work from home opportunities out there. Do yourself a favor and run far away from this one!

5.0

May 15, 2021

Great Job

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

At home employment, Will work with you. Have great training, if you work hard you will learn a lot. Do your job like you are suppose to and help the customers and treat all with respect.

Cons

Campaigns come to an end. You can have to many moves with supervisors. Not enough recognition being it is a home based position.

5.0

May 6, 2021

Great Company!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible schedules, great training, great leadership. Advancement opportunity exists for those who work for it and put in their time.

Cons

The pay is average at best for entry-level work.

Viewing 178 - 180 of 256 Reviews

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ROI Call Center Solutions reviews

Ratings by category

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RUN AWAY

Great Job

Great Company!!

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