Pros
There are some great people who work here. If you work in Support you will probably get years of experience crammed into months.
Cons
Let me start by saying that I might have given Rackspace one or two more stars, but I noticed that they have been putting up fake five star reviews, sometimes copying lines verbatim from other reviews. A such, I've decided to give a detailed list of cons. The pay is lower than it should be. They are paying on average about what I made in similar roles 15 years ago. If you are smart enough to negotiate fair pay they won't let you forget that you get paid more than average. Incredibly unprofessional. They're management has been seriously degraded over the last few years. Their current CEO will smile in your face and stab you in the back as soon as you turn around. If you aren't in San Antonio your career will be stunted. Self promotion is an art for some. Be prepared to watch the shameless sycophants rise through the company while you quietly do your job and get zero recognition. If you do manage to get recognition be prepared to start over again in three months when management changes and you get to work with a new manager who wants an something entirely different. If you don't work in the Cloud segments you aren't important. Nevermind that what you work on actually pays the bills.