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      Rackspace Technology

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      Rackspace Technology reviews

      3.5

      61% would recommend to a friend

      (3,765 total reviews)

      Amar Maletira

      49% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      4K reviews
      5.0
      Mar 28, 2010

      Not the best ICT employer in the UK for nothing!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people The breakfasts The attitude of everyone The feeling of being valued The charitable work the business encourages The games room

      Cons

      The expectation that if you DONT work extra hours you are looked down upon. Work Life balance is nigh on impossible. No-one is safe from performance management, but then work hard and you are rewarded for it, so it's all good.

      3.0
      Mar 18, 2010

      After Hours shifts get none of the cultural benefits that Rackspace has to offer.

      Windows systems administrator iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Laid back environment. The technical people here are some of the smartest and most competent people I know and generally friendly. I do believe in the CEO and his vision for the future of Rackspace. This company has almost had no layoffs during these bad economic times. Good Benefits. Ability to learn a lot from your peers.

      Cons

      After hour shifts do offer a 10% to 15% differential, but you will not be able to be a part of many of the cultural aspects of Rackspace. Intensive after hours is overworked and understaffed due to a narrow profit margin and middle management who doesn't see System Administrators as anything valuable (due to ignorance and being obsessed with metrics). You will be slammed into a high volume ticket queue with management promising that it will get better, but it never does. The pay increase between levels is a joke. The only serious pay increase is when you are willing to take on a position that puts you on call 24/7. All pay levels are still under market rate.

      2.0
      Mar 15, 2010

      swings and round a bouts

      Bdc
      Recommend
      CEO approval
      Business Outlook

      Pros

      lively and fun place to be. dress down culture, use of XBox, PS2, Table Tennis table etc. pay is nice when you get your targets done.

      Cons

      senior management has some funny ideas of how to get out of a crisis. communication levels are very low, so clients end up mystery shopping you and then you end up back tracking as there is no uniform way to sell a product/ service in a sensible pricing structure.

      Viewing 3688 - 3690 of 3,765 Reviews
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      ReviewsRackspace Technology reviews

      Glassdoor has 4,014 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.