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Rackspace Technology

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Rackspace Technology reviews

3.5

61% would recommend to a friend

(3,765 total reviews)

Amar Maletira

48% approve of CEO

45% positive business outlook

Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Jul 9, 2009

Strategy needs to flow through all levels

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work and be yourself. There are extremely technical people that work here and can support our customers very well. The company bends over backwards to make sure our customers are happy. The core values are not just a slogan, we actually try to follow them on a daily basis.

Cons

The direction from middle management is foggy. There is very much an "us vs them" mentality in many areas of the company. The company is trying to grow into an enterprise company, yet it allows a large number of people with little to no enterprise experience drive the service offerings internally and to customers.

2.0
Jul 7, 2009
Recommend
CEO approval
Business Outlook

Pros

EXCELLENT culture. People get along, for the most part, and that contributes to Rackspace's success. Rackspace IS, plain and simple, a customer-oriented company...and it will do whatever it takes to make the customer happy. Though a good work-ethic is required to do well, Rackspace offers a very laid back atmosphere where you aren't hovered over while doing your job. (As I said, whether this is a pro or con really depends on your self-discipline in work ethic)

Cons

Terrible management organization. There are countless numbers of VPs...and lower-level managers generally have 3-4 people they report to. This company is entirely bloated (as opposed to flat) and not quite big enough to require such a structure. Ultimately this means that getting anything big done is next to impossible. Some level of bureaucracy is to be expected in any company....but the amount that exists at Rackspace can, at times, make your job to impossible at times.

2.0
Jun 24, 2009

Good place for starter job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance Mostly well rounded people from mid level down

Cons

Senior leadership seems to have lost their focus on the core values that made rackspace a great place to work.

Viewing 3712 - 3714 of 3,765 Reviews

Glassdoor has 4,014 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.