Does Rackspace Technology pay their employees well?

According to anonymously submitted Glassdoor reviews, Rackspace Technology employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Rackspace Technology. This rating has been stable over the past 12 months.

How satisfied are employees working at Rackspace Technology?

61% of Rackspace Technology employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rackspace Technology 4.0 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Rackspace Technology?

Cloud Engineer (122) , Manager (78) , Customer Success Manager (63) , Software Developer (59) , Linux Systems Administrator (43) , Account Executive (39) , Software Engineer (38) , Systems Engineer (37) , Director (36) , Network Security Engineer (36) , Project Manager (35) , Solutions Architect (31) , Systems Administrator (30) , Data Engineer (29) , Sales (27)

What are the pros of working at Rackspace Technology according to real employee reviews?

"Great culture if you are young and get a lot of satisfaction from working and accomplishments from such." ((in 436 reviews)); "Great people throughout the company who really give a damn and who step in front of trains for the customer" ((in 378 reviews)); "Good work Life balance and into latest technology" ((in 207 reviews)); "U.S. benefits were good but just a guess they may be changing for the worse due to the economic downturn." ((in 198 reviews)); "Good for permanent work from home" ((in 110 reviews))

What are the cons of working at Rackspace Technology according to real employee reviews?

"Poor management and lack of vision" ((in 152 reviews)); "Middle management is afraid of senior leadership because of the high risk of being fired." ((in 141 reviews)); "Most managers are good only in being a 'proxy/party in the middle' where all what you do is listening to complains and forwards it" ((in 96 reviews)); "Frequent layoffs and reorgs." ((in 94 reviews)); "Pay is low for market and keeps getting lower the longer you stay" ((in 83 reviews))

What are employees saying about Rackspace Technology layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rackspace Technology layoffs and their outlook for job security at Rackspace Technology in 2026.

What are the top reviewed Rackspace Technology locations?

Ciudad de México , Guadalajara , Monterrey , Aguascalientes , Zapopan

Rackspace Technology reviews

3.5

61% would recommend to a friend

(3,765 total reviews)

Amar Maletira

48% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

5.0

Dec 14, 2008

Rackspace - A Rare Breed

account manager iii

Recommend

CEO approval

Business Outlook

Pros

The culture is one that breeds honesty, integrity, and going the extra mile for customers and co-workers alike. Rackspace truly cares about its people. Management encourages feedback on a regular basis. The opportunities are abound. Whatever path you want to take at Rackspace is up to you. Family and a balance of life is extremely important. Never having to worry about missing work for a doctor's appointment or a family emergency is priceless. Your team is always there to support you and your customers. We take care of each other. It is the best working experience I have had in my entire career.

Cons

The growth Rackspace has experienced in the last few years has brought about challenges that any company would feel.

4.0

Dec 6, 2008

Rackspace is #1 if you work in San Antonio; otherwise consider your options.

Operations technician l2

Recommend

CEO approval

Business Outlook

Pros

Laid back (wear jeans to work is encouraged), work with some of the latest technology, senior leadership is open and approachable. Company has regular all-staff meetings to discuss company changes and direction.

Cons

- No 401k matching - management in the lower levels can be amateur (lack of experience, background, the way they handle problems, sometimes arrogant). Senior management is top notch. - In their remote facilities (Grapevine, Tx & Herndon, VA): there is no position to be promoted to beyond building servers or being a point of contact for a 4-person group. High employee turnover due to lack of advancement opportunities in remote centers. - Compensation is below other employers in the DC/Northern-VA area. Headquarters in San Antonio and remote datacenters are like different companies in the attitude, management, and work place environment.

5.0

Nov 30, 2008

A great company with issues like any other. Overlook the minutia + you will find a workplace you can spend a lifetime at

Racker

Recommend

CEO approval

Business Outlook

Pros

Rackspace is a large company with a small team mentality. This is fostered by team specialization allowing individuals to work tightly with few other employees thus creating connections that you may not easily get from a larger group. Also in that environment, engagement is focused upon, and managers in the support realm at least work closely with their direct reports to make sure that they are an engaged group. The Gallup Q12 is used here, and this measures each manager in the company and ranks them according to their reports which creates accountability. The culture is open and relaxed, people have to work hard to get the fruits of their labor, the best employees understand that they have the right to have fun when they have worked hard. There is a lot of opportunity to grow here. Rackspace has always expanded rapidly and with this comes the potential to escalate rapidly, if you have the tenacity and hunger to advance.

Cons

The middle to senior leadership group is not balanced correctly. There are too many of those that have come from the outside and do not take the time to really understand the mentality of this company, which is vastly different to the corporate machines from which they have scurried from. The same workflows and recipes will not stick as well at Rackspace. Another issue is that some of the leadership is not experienced enough, perhaps something that is similar in a lot of other companies (I read Google's reviews, and their problems seem similar to Rackspace's) and they make decisions not based on logic or strategy, but the current popularity/buzz on the floor/street. However saying that - the senior executive group I have full confidence in, I know that they have the best interests of the company in mind, I just hope that the middle layers don't suffocate them from the real information getting up there. I hope that senior leadership reads the reviews that come up twice yearly. There are a lot of other departments within the company that are not managed properly, and as the lifeblood of the organization, I want there to be more control given back to support group. As Rackspace is now publicly traded, I feel that the compensation will veer in a different track, to become inline with other businesses like itself. This is not a concern that I have at this juncture.

Viewing 3739 - 3741 of 3,765 Reviews

Jobs at Rackspace Technology

Customer Success Associate II - MX

Trabajo desde casa

View job