Does Rackspace Technology pay their employees well?

According to anonymously submitted Glassdoor reviews, Rackspace Technology employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Rackspace Technology. This rating has been stable over the past 12 months.

How satisfied are employees working at Rackspace Technology?

61% of Rackspace Technology employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rackspace Technology 4.0 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Rackspace Technology?

Cloud Engineer (122) , Manager (78) , Customer Success Manager (63) , Software Developer (59) , Linux Systems Administrator (43) , Account Executive (39) , Software Engineer (38) , Systems Engineer (37) , Director (36) , Network Security Engineer (36) , Project Manager (35) , Solutions Architect (31) , Systems Administrator (30) , Data Engineer (29) , Sales (27)

What are the pros of working at Rackspace Technology according to real employee reviews?

"Great culture if you are young and get a lot of satisfaction from working and accomplishments from such." ((in 429 reviews)); "Great people throughout the company who really give a damn and who step in front of trains for the customer" ((in 370 reviews)); "Good work Life balance and into latest technology" ((in 208 reviews)); "U.S. benefits were good but just a guess they may be changing for the worse due to the economic downturn." ((in 188 reviews)); "Good for permanent work from home" ((in 112 reviews))

What are the cons of working at Rackspace Technology according to real employee reviews?

"Poor management and lack of vision" ((in 152 reviews)); "Middle management is afraid of senior leadership because of the high risk of being fired." ((in 145 reviews)); "Frequent layoffs and reorgs." ((in 94 reviews)); "Most managers are good only in being a 'proxy/party in the middle' where all what you do is listening to complains and forwards it" ((in 94 reviews)); "Too much middle management" ((in 42 reviews))

What are employees saying about Rackspace Technology layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rackspace Technology layoffs and their outlook for job security at Rackspace Technology in 2026.

What are the top reviewed Rackspace Technology locations?

Ciudad de México , Guadalajara , Monterrey , Aguascalientes , Zapopan

Rackspace Technology reviews

3.5

61% would recommend to a friend

(3,765 total reviews)

Amar Maletira

48% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

5.0

Nov 8, 2008

Talented people working in a high energy environment making amazing things happen

Linux systems administrator

Recommend

CEO approval

Business Outlook

Pros

Rackspace is the kind of place where there really is an environment were talented people are working in a high energy environment making amazing things happen. Having come from a large defense contractor I have a real appreciation for how different it is from traditional companies.

Cons

Some of the new lean sigma initiatives are diabolically opposed to what originally made Rackspace great. In the late 1990’s I worked for AOL where I witnessed much the same transformation. It was something like taking talented artists producing their art then trying to put them on an art producing assembly line.

3.0

Nov 1, 2008

Room for improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

potential growth of the company / fast paced and a leader in the industry / financially stable / Young and energetic employee base

Cons

leadership is looking for outside talent and not promoting from within.

4.0

Nov 1, 2008

Rackspace explores uncharted waters

Senior systems engineer

Recommend

CEO approval

Business Outlook

Pros

Rackspace employs some of the best engineering talent in the industry. If you are looking to sharpen your skills or learn more about the latest complex hosting technologies, Rackspace is the place to be. Rackspace does a good job of treating its employees fairly and strives to keep the work atmosphere as family oriented as possible. Customers love Rackspace and after working there only a short time you will witness an unparalleled passion for customer excellence by all members of Rackspace support teams. The managers at Rackspace is for the most part very good about listening to your questions or concerns and try hard to accommodate everyone's needs.

Cons

Three years ago I would not have dreamed of working any place else. Rackspace was the best of the best. Unfortunately the quality of people they have hired recently has degraded significantly. This is partly due to the Sr. Rackspace employees venturing off into other areas or other companies and partly due to the recent IPO which shook things up from a management perspective. Rackspace has to answer to the public now and has to show profitable earnings on a regular basis if it wants to succeed as a company. Rackspace is still trying to learn the balancing act of keeping investors happy and keeping employees and customers happy. This is a very hard thing to do for many companies which is why when things become too corporate, the start-up (creative) types walk out the door. It's just part of the life cycle of a company I suppose.

Viewing 3745 - 3747 of 3,765 Reviews

Jobs at Rackspace Technology

Customer Success Associate II - MX

Trabajo desde casa

View job