Does Rackspace Technology pay their employees well?

According to anonymously submitted Glassdoor reviews, Rackspace Technology employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Rackspace Technology. This rating has been stable over the past 12 months.

How satisfied are employees working at Rackspace Technology?

61% of Rackspace Technology employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rackspace Technology 4.0 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Rackspace Technology?

Cloud Engineer (122) , Manager (78) , Customer Success Manager (63) , Software Developer (59) , Linux Systems Administrator (43) , Account Executive (39) , Software Engineer (38) , Systems Engineer (37) , Director (36) , Network Security Engineer (36) , Project Manager (35) , Solutions Architect (31) , Systems Administrator (30) , Data Engineer (29) , Sales (27)

What are the pros of working at Rackspace Technology according to real employee reviews?

"Great culture if you are young and get a lot of satisfaction from working and accomplishments from such." ((in 429 reviews)); "Great people throughout the company who really give a damn and who step in front of trains for the customer" ((in 370 reviews)); "Good work Life balance and into latest technology" ((in 208 reviews)); "U.S. benefits were good but just a guess they may be changing for the worse due to the economic downturn." ((in 188 reviews)); "Good for permanent work from home" ((in 112 reviews))

What are the cons of working at Rackspace Technology according to real employee reviews?

"Poor management and lack of vision" ((in 152 reviews)); "Middle management is afraid of senior leadership because of the high risk of being fired." ((in 145 reviews)); "Frequent layoffs and reorgs." ((in 94 reviews)); "Most managers are good only in being a 'proxy/party in the middle' where all what you do is listening to complains and forwards it" ((in 94 reviews)); "Too much middle management" ((in 42 reviews))

What are employees saying about Rackspace Technology layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rackspace Technology layoffs and their outlook for job security at Rackspace Technology in 2026.

What are the top reviewed Rackspace Technology locations?

Ciudad de México , Guadalajara , Monterrey , Aguascalientes , Zapopan

Rackspace Technology reviews

3.5

61% would recommend to a friend

(3,764 total reviews)

Amar Maletira

48% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,764 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

4.0

Sep 23, 2008

Every Racker is empowered with defining the culture of the worlds greatest service company.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Each Racker is empowered to better improve processes, systems, and most importantly have an opportunity to engage customers to provide Fanatical support. The culture is one of a kind, and it has been a privilege being apart of such. There is great leadership at the top it is an honer working for someone who truly wants to build one of the world’s greatest service companies.

Cons

Work flow processes are a work in progress, eventually it will be solved however can create additional stress, and can limit positive productivity. It is always a concern hiring great talent, and it is apparent that there is a demand to hire numbers, which could lead to sacrificing talent.

4.0

Sep 12, 2008

A great place to work, but ask questions.

systems administrator

Recommend

CEO approval

Business Outlook

Pros

In the right department, with the right people, it can be Nerdvana.

Cons

With the fast growth & IPO, there are some major growing pains.

5.0

Aug 22, 2008

If you want to be empowered, work at Rackspace

Account manager

Recommend

CEO approval

Business Outlook

Pros

Working with like-minded literally 'fanatical' people. If you are passionate about delivering good service, Rackspace is the place to work. Fanatical Support is not just a tag line here....people live and breath it - even compete in how Fanatical they can be!

Cons

Too many young people - sometimes it lacks maturity and professionalism. It would benefit from some strong, experienced management.

Viewing 3751 - 3753 of 3,764 Reviews

Jobs at Rackspace Technology

Customer Success Associate II - MX

Trabajo desde casa

View job