- Salary is much lower than colleagues in EMEA.
- Salary and benefits are also lower than average in the Dublin market.
- Bonus is less of a bonus and more of the remainder of your salary being paid out.
- No meaningful pay rise was paid out in 2021, which impacted take-home pay during times of rapidly rising inflation.
- Customers were very tough to work with sometimes; with some being hostile and rude. Had a number of customers openly swear towards me during services and question the competence of SAP experts due to communication issues.
- Customer Technical Quality Managers were often unable to present customer objectives to us and also lacked ability to effectively plan services.
- Lack of a definitive training and development plan.
- Training material is often cumbersome and near impossible to find in times of urgency with no clear resources available.
- Senior team members would hold back training materials to increase their productivity rather than ramp up colleagues.
- Senior team members would also be double or triple booked on services, causing services to be unavailable for junior team members to develop their skills and knowledge on services.
- US and Latin American shifts were assigned to engineers with very little noticed
- Awkward work environment at times, due to an almost high school like dynamic - almost bullying in some places.
- In addition, some older colleagues were bordering on harassment to younger employees in the company; particularly female associates and interns.
- Heavy competition between managers which can be disruptive.
