SAP reviews

4.2

85% would recommend to a friend

(25,015 total reviews)
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Christian Klein

76% approve of CEO

73% positive business outlook

SAP has an employee rating of 4.2 out of 5 stars, based on 25,015 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SAP employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

25K reviews
1.0
Apr 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Pros aren't really pros after a while ,lots of promises given at the start SAP's marketing is good ,internal as well as external but that's about it

Cons

Management doesn't take employees advice on how to improve internal processes which are too complicated Product support can't put up with the volume of incidents raised by the customers There is not enough transparency about the products and support during the sales process which causing disappointment and customers frustration after the implementation cycle Salary lower from other premium players in software industry Management too ignorant to develop employees and to support their progression Training of employees is week and very high level Customers frustrated with complexity and inability of SAP to keep its word given at the point of sale Canteen food is just below the average standard

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SAP Response
8y
Thank you very much for your feedback. We’re sorry to hear about your current experience at SAP and will share your feedback with the Product Support Management Team. We encourage you to connect with the HR Employee Experience Team where you can seek advice on career development/progression and speak confidentially about the topics that are causing you frustration. Please be assured that your feedback is important to us and we are always open to new ideas and ways of innovating and improving.
2.0
Nov 21, 2017
Recommend
CEO approval
Business Outlook

Pros

+ Lots of freedom to do whatever makes you successful + Fantastic name recognition in the market + A product that is easy to understand and easy to sell + Generous PTO

Cons

- Product that is suffering from lack of development - Very unhappy customers - Low compensation - Mediocrity throughout the organization is the norm - Falling hiring standards - High customer attrition results in commission recoveries for salespeople - Very little room for career growth

2.0
May 25, 2017

Don't be fooled by the positive reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pretty decent benefits package. Office environment. Mostly friendly employees.

Cons

Some really bad managers, especially those from acquired companies by SAP like Sybase. Not sure if they were under pressure or what, but since SAP acquired Sybase, some managers had a completely different attitude toward employees. They would micro-manage people, watch how your sit in meetings, take note of every little thing that they never used to do. In other words, they have essentially become some annoying smart@ss managers. The company would also layoff employees quietly, sometimes the whole group completely, and for a big company like SAP, their severance package sucks.

Viewing 229 - 231 of 25,015 Reviews

Glassdoor has 35,942 SAP reviews submitted anonymously by SAP employees. Read employee reviews and ratings on Glassdoor to decide if SAP is right for you.