2.0
Dec 11, 2014
Cattle mentality for call center employees
Anonymous employee
Current employee, more than 5 years
Beaverton, OR
Recommend
CEO approval
Business Outlook
Pros
Stable employment, they rarely lay off call center employees Casual dress code (sneakers, t-shirts)
Cons
No room for professional growth. You can be stuck answering phones for years before a promotion opportunity comes along. Sales engineers are usually the first people to be let go when there is a layoff. Annual "raise" is a joke. Consider yourself lucky if you even get 2-3%, some years you may not get one at all. Call center employees are overworked and underpaid for what they do.