Sage reviews

3.6

63% would recommend to a friend

(5,274 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Mar 24, 2023
Recommend
CEO approval
Business Outlook

Pros

The only positive is the pay, which is very competitive for a SaaS company.

Cons

An entire company built of facade and presenteeism. Sage is focused on showcasing itself as a good place to work over actually providing a supportive, innovative working environment. To be a protected characteristic in this organisation is to be showcased for events and occasions and ‘celebrated’, then marginalised the rest of the time. The hierarchy and managerial styles are toxic and often bullying.

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Sage Response
3y
We appreciate your feedback and are very sorry that you did not have a very positive experience with your management team. We have a zero-tolerance policy for any form of bullying, harassment and discrimination and your feedback has been shared with our senior leadership team for investigations to be conducted. If you feel comfortable doing so, we invite you to use the below link to share more information on what you experienced. Your extended insight will aid our investigations, so we can ensure other colleagues do not have negative experiences. As you step into the next chapter of your career, we wish you a world of success! https://forms.office.com/r/DMHZrJHppy
2.0
Jan 12, 2023

Would not recommend

Recommend
CEO approval
Business Outlook

Pros

Experience is completed related to your team and manager. Some teams are great and some are VERY TOXIC. Benefits are ok. Sustainability goals are great. Sage Foundation and volunteer days are great!

Cons

Constant layoffs. Constant changes to orgs based on the ever revolving door of executives. Constant brand changes. Decisions based on whims and egos instead of data. Bring creative in-house, then get rid of almost everyone 3 years later, then bring them back 2 years later, etc. - constant pendulum. Turned very British company - if you aren't in the UK - you don't matter. If you are in the UK, you might have a better experience.

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Sage Response
3y
We appreciate your feedback and are glad to know that you were pleased with our Sage Foundation initiatives and Sustainability objectives. At the same time, we are sorry that your experience was not 100% positive. We recognise that there have been a lot of recent changes to our structure and image as an organisation however, these have all been under the guidance of our strategic ambitions with our primary goal being to keep delivering superior service to our customers whilst we knock down barriers for all our people to thrive. Please note that we have given visibility of your concerns to our leadership team and your voice has been heard. As you move into the next chapter of your career, we wish you all the very best!
3.0
Jul 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Coworkers are great, consistent and stable hours, reasonable physical working environment, many of the people managers are on your side, potential growth opportunities

Cons

Understaffed support queues, sales-focused support strategy with highly unrealistic targets, lacking consistency across all levels of management (one manager may tell their team one thing and another might tell their team something completely the opposite), promotions system is a dangling carrot on a moving target, desperate to keep bodies in the queues that they're willing to overlook employees whose behaviors actively hurt our image to customers (but still takes too long to replace lost staff), some managers will actively try to quash any criticism or escalate legitimate complaints, silo-ing within departments and products, communication is lacking in many areas (this is being improved on but needs further work)

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Sage Response
6y
We appreciate honest feedback from colleagues, and it is clear you care about making Sage a better place. We all do! I would encourage you to also use one of internal channels to share your voice, give your ideas, provide solutions and make things happen. This includes your people team, the All-In meetings, and Sage-TV Live to name a few . A great start would be to talk to your site leader. Also, just last month we held “The Big Conversation” where all 14,000 Sage colleagues around the world participated on an online conversation about anything and everything. The responses helped us gained a lot of insight, and some great colleague suggestions are already being implemented - I certainly hope you were part of that awesome event. Thank you again for sharing your experience and bringing your best to work every day!
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