Sage reviews

3.6

63% would recommend to a friend

(5,257 total reviews)
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Steve Hare

71% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Nov 21, 2018
Recommend
CEO approval
Business Outlook

Pros

It's a step up from retail work, I guess?

Cons

With Steven Kelly gone, many of us thought that we would finally see some positive change from the leadership side of things. Unfortunately, we were very wrong. Steve Hare has now shown his true colors, doubling down on blaming the employees and acting like his good old boys club isn't part of the problem at all. In our last company-wide meeting, when asked about our culture of fear and backstabbing, he presented us with a veiled threat that anyone criticizing management's decisions would be fired. This organization is 100% toxic, starting at the very top. Do not accept an offer here, this company is terrible.

1.0
Jun 7, 2018
Recommend
CEO approval
Business Outlook

Pros

- Free parking - Alright but expensive food

Cons

The company works on a performance curve in departments which forces people to be marked down into lower tiers, this system was denied to exist this year by the CEO Stephen Kelly in an internal broadcast, but lone behold after the falling sales targets it magically made a return to stop people progressing and getting bigger bonuses (if any), seems like a cost cutting exercise to me (along with laying off senior staff and sales staff to make up the short fall in cash). Seems to be his philosophy is somethings going wrong? let's fire a bunch of people to make myself look better instead of thinking it might be me who's the issue which according to a lot of the reviews on here he is. The upper levels of management or whoever created them have gave the business a set of 6 objectives that you must fill, no matter what role you're in apparently. These involve stuff that has NOTHING to do with the job description you're hired under, for example one of the objectives; Customer Obsession. As a Developer I'm hired to DEVELOP software that the company asks for, I'm sure in some departments these objectives fit into their agenda but not for R&D. Deadlines aren't set by the development team, it doesn't matter if you're asked how long it'll take and it'll take 2 months longer than the release date to implement it, marketing will tell you how long it'll take and that's your deadline date. Everybody in the department is graded based on the same criteria, it doesn't matter if you're a junior or a senior you're all expected to do the same amount of work to meet the expectations of the business, and if you're not; you're failing the company and need to improve. Fantastic way to motivate your staff! Some more stuff to do with the business such as technical support roles being give a sales target when they're here to help solve issues with the program is just funny in my opinion, "My program isn't working can you help?" - "Yes but first let me try and sell you another part of the program that probably won't work and you really won't need"; comical. There's a lot of reviews on here from apprentices; strange because it seems to be that 75% of them have left the business, why are they writing 5 star reviews about the business and then leaving? Seems like an objective to me, along with the objective to reach 4 stars on here. I look forward to the copy and pasted response about thanks for the feedback that won't be fed back to anyone in the company because they don't really care as long as moneys flowing in.

2.0
Mar 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Chill do brilliant food and drink.

Cons

Sage stood out from its competitors because they gave excellent customer service. Now people wait in queues for help to then be offered an article to do it themselves, or” try this and ring back”, and wait in the queue again. Time and again we have been told that we know it isn’t right but after 2 years it is worse. Customers are angry and leaving. Sage is haemorrhaging talent and experience at a phenomenal rate. I have seen many people leave the business, disillusioned at what Sage has become. At least 2 people walked out saying they had to for their sanity. Tenure is now between 2-3 years with people leaving after a short time. The programs are rushed out with insufficient testing. Fewer developers and the same amount of work. Training on new versions is lacking. You don’t even get to install the program. An obsession with tweeting about the company. Change and renaming products is a lot like arranging the deckchairs on the Titanic. A constant stream through the building of people carrying laptops or pulling cases on wheels. What do they do?

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Sage Response
8y
Thank you for your review. Leaving a review, positive or negative, shows that you care and are genuinely interested in giving feedback directly to leadership. We hope that you will take the opportunity to use some of our internal channels already in place to share your feedback. This will ensure it will be seen directly by our leadership team and can be acted upon. Your voice, and your perspective is important.
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