Sage reviews

3.6

63% would recommend to a friend

(5,257 total reviews)
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Steve Hare

71% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Dec 5, 2017

Wow, just wow.

Recommend
CEO approval
Business Outlook

Pros

As others have stated, the cons overwhelm the pros

Cons

No bonus for you… Said the fat, smug cats whilst licking the cream of their lips. Externally Sage has announced they have achieved their targets, hurrah for the shareholders and the board. Handshakes, massive pay-outs and slapped backs all round, good job men. Good job. Internally, we have not achieved our targets that are linked to growth in subscription numbers by a measly 1%, so no bonus for all the hard work put in over the year. Never mind chaps, there’s always next year. Back to the internal target and the GIANT elephant in the room… so internal targets are linked to growth in subscription numbers which is fine, and was probably achievable. We all understood this at the start of the year. But, hold on, didn’t sage suspend all subscription licences for Sage 50 in favor of a discounted perpetual licences for at least 1 month during the final push to year end? Yes, yes we did. So wouldn’t that effect the final subscription rate? Err…. Some questions you need to ask yourself before considering sage; do you want to work for a company which clearly undervalues and undermines their staff? Do you want to work for a company that uses a forced bell-curve review process? Do you want to work for a company that has in the past sent emails to colleagues to fire them? Do you want to work for a company that is run by a politician and his cronies, some of which have a sting of disasters in their past? It’s over to you.

1.0
Mar 19, 2016

I am Sage....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sage has good employees who genuinely care about customers. However, many of them have left or are on their way out. The company provides average salaries and benefits. Nothing to get excited about but at least they offer something.

Cons

I am Sage. I am a mediocre business software company with no real direction other than "reorganization". I am Sage. I punish employees who attempt to innovate and only allow creativity if one of the upper management staff comes up with an idea (i.e. steals it from subordinate employee and takes credit for it). I am Sage. I treat my employees as disposable resources. No one is valuable and I show no loyalty to them unless I need something. I am Sage. I believe the number of tweets my executives send will make us more successful in the US market rather than producing functional technology that customers want to buy. Please follow us. I am Sage. I will take away employee bonuses and terminate employees until our financials look good on the books and then turn a blind eye to how we have destroyed the internal structure and morale of our company. Don't ask how we are going to meet our numbers next year. I am Sage. I believe the closeness of the Atlanta airport is an amenity for my employees. (Yes I think staff truly believes that). Potential employees, take some time to sort the reviews on this site by Date and not Popular at the top right hand side of the first page. You will see this company's ratings are in a nosedive and have been for a while. Sage recognizes this and is in a panic which is demonstrated by their "planting" of reviews by upper management and Human Resources on this site. Any time you see terms/ phrases like "onboarding process" "being a change agent" or "Sound Leadership" make note these reviews are planted to combat the truthful reviews from employees. This behavior is an exact example of how their management strategy has gone wrong. They feel the need to spend more time spreading misleading information on this site to cover up real problems than improving on what's wrong in the daily workings of the company. This is not surprising because after some reflection on some of the most recent reviews Sage would have to admit that the root of most of their problems is a stagnant and ineffective leadership team who make bad decisions and have an inability to manage and motivate their teams.

1.0
Sep 5, 2018

Avoid this sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

FTSE 100 company (may not be a case soon). Good benefits if you manage to get them. Would say great people but all my colleagues already resigned.

Cons

Avoid this company, It is NOT worth it. Sage is not a technology company. Imagine used car salesman trying to break into “cloud business”. This is the mentality and work culture in Sage. The products are one of the big weaknesses. Sage has no true cloud products. Rebranding desktop products as “cloud” and charging more is not a strategy. Using support teams to push sales does not make sense. Your customers paid extra for the support not for talking to salespeople. Truly toxic culture. Bullying and harassment. Senior leaders with a history of verbal and emotional harassment are still in the business. HR is helpless when you bring those issues to them. They will advise you to drop it in fear of retaliation from the leaders. Old boys club. It is difficult to understand how the company is performing. CFO is bragging to investors about having a good quarter when in fact the business did not hit the target. Constant employee churn on every level. CEO being fired, CMO left, CIO left, CPO left, many VPs and MDs left (50+). The company went through five managing directors in the UK over the last two years. Some teams disappeared completely, when every member left. Sage has one of the lowest rankings on Glassdoor for the “tech” company. There are good reasons why: Unfair. Every six months employees are subject to “bell curve” reviews. Every team has to find 20% members who ‘underperformed’. You may achieve all your personal goals and objectives but will be deemed as ‘underperforming’ by your manager. Managers have to meet the quota. 
 Won’t pay your contractual bonus. CFO didn’t like the mid-year results and unilaterally decided that Sage won’t pay any bonus for that period. The company didn’t pay bonuses in the last two years. The years when the bonuses were paid, you will get usually a fraction of the bonus anyway. The payout will be tied out to your bell curve rating, company performance, country performance etc. Dishonest. Do not believe positive reviews on the glass door. Sage employees are incentivised to post positive reviews for perks. Do not believe Sage HR response on the Glass Door either. Despite what HR claims on Glassdoor, there has been a hiring freeze. This was recently confirmed in public by Sage CMO during one of all hands meetings.
 Greedy. Just google independent review of Sage CEO and CFO salary pay. It is the highest in the industry while the business is not achieving its targets. Independent watchdog PIRC criticised Sage. Constant cuts. No technology investment, travel freeze (18 months in a row), training freeze, no team outings or team lunches. Everything is being cut except CEO and CFO compensation. 
 Chaotic. Sage calls themselves matrix type organisation, but this is far from the truth. What you get is organisational chaos, multiple people doing the same job and teams with overlapping responsibilities. It results in the inability to agree on anything, missing deadlines and stressful work environment. Nepotism. Senior managers prefer to hire colleagues from previous companies. If you are offered a job do your research on LinkedIn around the prospective boss and the new team. Extremely Slow. It takes weeks/months to get a company laptop or mobile phone. New people are hired but can't do any work in the first weeks. Sage fails to procure a laptop for them. It takes weeks to get access to employees portal or to access your payslips online. No scope for growth. No progression or career path. You were hired to do one job only, and that’s it. No strategy, all that matters are this week sales targets. JFDI mentality among management.

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Sage Response
7y
Thanks for reviewing us. Sage is a high performance focused organization, and change is constant. This kind of fast paced environment is not for everybody, but for most of our colleagues, they embrace the path of strong growth and transformation. Recently, Sage needed to make improvement to our business and streamline our processes to drive our performance – this resulted in a number of colleagues leaving the business. Although it is never easy, those colleagues will always be part of the Sage family and we ensured they left in a respectful and compassionate manner. Although we cannot publicly discuss the process, you can be assured that we the value of “do the right thing” in mind. To clarify a couple of aspects of your review. Stephen Kelly has stepped down as a director and CEO. He will remain available to the Group until he leaves on 31st May 2019. Our CPO has not left, Amanda has been interim CPO for about a year now. Our CIO has also not left the business, we had an interim CIO, now we have a permanent one. Our CMO left Sage 18 months ago, and Ron was interim and made permanent last month. We are proud of current and former colleagues; it makes us feel immensely proud when former employees go onto enhance their careers. We never ask for positive reviews, I am happy to share with you the email I send out asking for reviews - here's a quote from the email - "we want ratings to be a true reflection of life at Sage." - Glassdoor recommends we ask people for reviews, so there's nothing different here to what other companies do. We categorically do not have a hiring freeze. Take a look at sage.com/careers...as of today over 130 jobs live and that's excluding France, Germany, Switzerland, Belgium, Australia, Malaysia and Singapore. There also is not a travel ban. All we are doing, like any business, is being prudent with our money.
Viewing 19 - 21 of 5,257 Reviews

Glassdoor has 6,278 Sage reviews submitted anonymously by Sage employees. Read employee reviews and ratings on Glassdoor to decide if Sage is right for you.