Sage reviews

3.5

63% would recommend to a friend

(5,261 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.5 out of 5 stars, based on 5,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Oct 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Good colleagues. Average pay. Standard benefits.

Cons

Bonuses get downgraded every year as do raises based on mysterious "internal targets" that will never be met. It's very much a "shareholder first" company with customers and colleagues bringing up the rear. We're undergoing another round of stealth layoffs with more to come as the CEO forces people back to the office. So much for their green credentials as they force people to waste more hours of their lives sitting in traffic and burning fossil fuels so they can commute to the office and spend their days on Teams calls. It looks like the C-suite strategy is to increase their own short-term bonus potential and then ride off into retirement leaving the debris behind.

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Sage Response
1y
We appreciate your feedback and have read through your comments. Please note that our hybrid working approach is an important element of the way we work at Sage that is complemented by other benefits such as paid time to volunteer, the ability to work away for up to 10 weeks a year and free well-being support tools. More information about what we offer can be found here: https://www.glassdoor.co.uk/Benefits/Sage-United-Kingdom-Benefits-EI_IE1150.0,4_IL.5,19_IN2.htm - Thanks for taking the time to leave your review. We’ll continue to work hard to improve how we enable colleagues to thrive.
2.0
Jan 2, 2019

Marketing department was a hot mess.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some extremely smart people who work here - and if you open yourself up to learning from, your personal growth can be exponential. It’s also an international company, so you’ll work with people from literally all over the world. You interact with so many cultures, it’s amazing. Their benefits are also great because of this - minus the PTO.

Cons

Marketing leadership micromanages their teams, and often passed the buck when things didn’t go as planned. I was once asked “Who approved this plan?” And when I said, “You did,” my managers response was literally, “I must not have been actually listening.” They also offer different PTO in various counties. While this makes sense from a holiday standpoint, it was really sad seeing some coworkers get 6 weeks of paid maternity leave when other direct coworkers got 9 months or even 12.

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Sage Response
7y
We appreciate you taking the time to share your feedback. We are glad you agree that there are many smart people, and many opportunities for personal and professional growth – promoting from within benefits everyone and we are committing to developing our awesome colleagues! I’m sorry you felt micromanaged – that is never a positive thing. There are always opportunities for our managers to improve their skills, so our new LEAD program is just one of the ways we are building stronger leaders. As a former colleague, I hope that you used one of our many internal channels to share some of your sentiments and thoughts and ideas about our marketing efforts with our leadership team. Our CMO, Ron McMurtrie is located right in your local Atlanta office and is always willing to hear feedback and ideas. A great work/life balance is an important part of colleague happiness and we encourage everyone to take advantage of their time away. Since we are a global company, local laws and other cultural factors are taken into consideration, but overall we strive to ensure the total reward package is consistent across roles. Thank you again for your comments, and we wish you the best!
2.0
Dec 17, 2018

You can do better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits program, eligible within 30 days of employment vs standard 90 days Work life balance (arrive and leave at the same time every day)

Cons

No option to opt out of long term disability coverage Poor communication and limited documentation of processes creating inconsistencies throughout the business causing frustrated employees and customers Low employee retention (both through those who quit and the semi-annual layoffs in each campus) and with those employees goes knowledge (see above) that was never shared/communicated No proper CRM tracking required (for reference about 20,000 customers on plan within their Start Up division alone) Questionable sales and business practices; would not recommend the products to family/friends Sage is for you if are fine with coming in doing the same thing everyday knowing you won't be able to help the business evolve, will be limited to effecting change for your customers and that you are disposable regardless of your performance.

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Sage Response
7y
Thanks for taking the time to post your thoughts. I’m sorry that your experience with Sage hasn’t been great – we pride ourselves on being a good employer and providing a great service for our customers, with sound and trustworthy practices. Can you get in touch please so that we can look into your comments at the specific campus you are talking about? It also looks like there’s some confusion around your comment about disability coverage – get in touch with Deanna.Buchanan@sage.com and I can get someone to talk you through it. We absolutely want great employees to stay and be part of Sage’s journey – and help the business evolve as we strive to be the best SaaS business for customers and colleagues alike.
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