Salesforce Success Engineer- Developer Support reviews

4.4

91% would recommend to a friend

(297 total reviews)
avatar

Marc Benioff

81% approve of CEO

78% positive business outlook

Success Engineer Developer Support employees have rated Salesforce with 4.4 out of 5 stars, based on 297 company reviews on Glassdoor. This indicates that most Success Engineer Developer Support professionals have an excellent working experience there. Salesforce is rated in line with the average (within 1 standard deviation) by Success Engineer Developer Support professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

297 reviews
1.0
Sep 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Free food( loads of it) Lots of sugar to keep you excited about your company ( at the same time they want you to be healthy) Great office ( even though the decision of if you will get a seat depends on which team you work for)

Cons

Equality (Pun intended): IN spite of one of the core values of the company being Equality, the organization is RIFE with inequality. It first starts with who gets a seat at work. A company that boasts of technology and how they help businesses, they have no idea of what their growth is or will be. The tech teams grow inorganically leaving all the other teams to cram into rooms. There is clear discrimination right from senior leadership on who gets a seat and who does not. Tech teams are treated like kings and no one ( including the CTO)has the power to change their minds. There is a very heavy tone of "ENTITLEMENT" when any one approaches these tech teams or in discussions with them , something the company is very proud of. Even the facility team listens to what the leaders have to say and implement them.  The Internal communication board even has a forum for people to vent, that is a great place for humor, with people complaining about the flavor of yogurt served in the fridge and many more trivial things.This (in)equality is not just limited to seating options but to pay, travel benefits and how they are treated by the infamous HRBP's ( or the human resources) They too clearly are unequal to teams, paying full attention to Tech teams and quite clearly ignoring smaller teams. I have met my ESBP twice till now ( official meetings) in my entire tenure as they are too busy taking care of the bigger teams. And  who is there to ask them or question them, no one!! They seem to be the busiest team in the office while none of them are visible in the office post 4PM, imagine now when it is virtual. Talk about an easy job in Salesforce. Then there is a great term that they keep using "OHANA" like from an episode of Black Mirror they want to make sure you get sucked in to the idea of ,while the company really does not care. BTW that means' Family" in Hawaiian, while no one is treated like one. Just giving people a lot of cupcakes and goodies( SWAG as they call it) is only marketing their company and the employees lap it up like puppies with a new chew toy. This is what the company's idea of a family is, give them stuff that is absolutely unnecessary and make them feel like they get "SO MUCH". Employees need to be bribed to fill up surveys, because well they don't do anything without a "gift".  Any one who is planning to work for this organization should be particular about their ethics policies, which is an absolute joke.I am aware of some employees who were victims of this team, they either did not get justice for their complaint or were terminated for wrong decisions. I wish I had that kind of job where I can decide peoples' fates based on whims and fancies and no one to answer to. I strongly believe they have monthly targets to get people off the rolls! I know the HR team will scramble and get this review off this platform in an instant ( BTW one of the other values of the company is transparency). India offices are filled with wrong leaders and sadly nothing from the above will change.

5.0
Sep 2, 2020

Great job

Recommend
CEO approval
Business Outlook

Pros

Team, collaboration, compensation, opportunity, customer case

Cons

None that I can think of, it's great

3.0
Aug 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Giving back culture and opportunities

Cons

Like any big company in US

Viewing 244 - 246 of 297 Reviews

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